Cars on Demand

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Address: 9, Newhouse Business Centre, Old Crawley Rd, Horsham RH12 4RU, UK

Phone: 0333 323 2670

Website

State: West Sussex

City: Horsham

Zip Code: RH12 4RU

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

Ensure that you return the car in showroom or better condition or be prepared to lose your whole deposit £1000. Do read the terms of the rental agreement which detail the high standard that the cars must be returned in. If you do choose to use the service,  have the car polished, repaired, valeted at your own cost as CoD's price for repair are significantly above market.

Please read the two other reviews also giving very low ratings; they are not exaggerating!!!! I have borrowed a car for 3 months from this company and also received my post hire invoice, equivalent to almost one months rental. During the time I had the car, I drove almost 4500 miles as per the agreement and yet items which really are ware and tare very minor scuffs, miniscule marks the size of a dot have all been scrutinised during a 45 minute assessment of the vehicle prior to collection. These have resulted in a £500 invoice.  If you do make the mistake of renting from this company, ensure you conduct a VERY thorough search of the car when it arrives, take your own photos and ensure you have a record of the exact condition the car arrives in. You will be penalised for literally anything, at well above market rates.  It is also worth noting, the agreements are not as flexible as you might be led to believe. I was drawn to this company based on flexibility i.e. vehicle hand back with 3 days notice. Unfortunately, when I gave my notice I was told I had to keep the car until the end of the month I was only about 5 days into a fresh month.  As a final point, with the way their model works, getting insurance is very, very difficult, to the extent that I think I probably wasn't insured for the whole time I had the vehicle. Unfortunately all insurers seem to refuse to insure a car that is not registered to you and on a short term lease / hire. Even companies who specialise in short term insurance do not cover this model of rental in their T&Cs.  In short, it really is worth just going with a more reputable business

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Reviews, get directions and contact details for Cars on Demand

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