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Reviews, get directions and contact details for Thomas Cook Travel Ltd

Address: 105, Highcross Shopping Centre, High Street, Leicester LE1 4FQ, UK
Phone: 0116 296 2857
State: Leicester
City: Leicester
Zip Code: LE1 4FQ

opening times

Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Awful service As I study travel and tourism, I know how you should treat customers, and when I visited this Thomas Cook store today I did not receive good customer service at all!! I was treated like I was stupid. I got told one thing last week and told another today, and I apparently was in the wrong, and the manager was very rude and abrupt towards me. Will not be visiting again.
7 years ago (20-03-2018)
Terrible experience. Myself and a friend patiently waited to get served but 5 female staff decided to sit there lounging and gossip about another lady. I don't understand how people like this get employed when there are more knowledgeable, friendly and passionate humans who care for customers. Never will I enter this store again.
9 years ago (04-10-2016)
Booked plenty of holidays from this store. Staff are knowledgeable about the destinations and facilities available. However they find it hard to price match even with themselves online.
9 years ago (12-06-2016)
Attentive and freindly staff. Always manage to sort out a good package holiday.
9 years ago (21-09-2016)
I sometimes come here for holiday ideas. Attentive and friendly staff.
9 years ago (07-10-2016)
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