The Ticket Service

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Address: , Manchester M1 1HW, MAN, GB

Phone: 0161 228 1323

State: MAN

City: Manchester

Zip Code: M1 1HW

related searches: ticketmaster uk, viagogo, tickets, online ticket sales for charity events, amazon tickets, see tickets customer service, ticket source reviews, seetickets

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Reviews

Extremely rude in after sales service, the operator practically hanged up to my face during the procedure of changing the dates due to a performance cancellation. Called at 15:04, 28/2/2023. Additionally, high commissions for a 2023 online booking system . Not recommended.

High commission rates and with a questionable location, since it is next door to the official Athens Festival ticket office, which happened to be close due to technical issues.... Very disappointing for the main Greek summer festival

Translated by Google Excellent policy not to change the date on the tickets under any circumstances, not even for work contingencies. I guess it's very disrespectful of me to want to be able to see the show I paid for. As many times as I have had to change tickets, due to work, I have never encountered a problem in other theaters. I thank the National and Ticketservices for the 20 euros I lost and the 2 empty seats that obviously do not concern the event, since they are already paid. This is important in the theater, of course.  Original Εξαιρετική πολιτική το να μην αλλάζεται η ημερομηνία στα εισιτήρια σε καμία περίπτωση, ούτε σε εργασιακά απρόοπτα. Φαντάζομαι είναι μεγάλη ασέβεια εκ μέρους μου να θέλω να μπορώ να δω την παράσταση την οποία πλήρωσα. Όσες φορές έχει χρειαστεί να αλλάξω εισιτήρια, λόγω δουλειάς, σε άλλα θέατρα δεν έχω ξανασυναντήσει πρόβλημα. Ευχαριστώ το Εθνικό και την Ticketservices για τα 20 ευρώ που έχασα και τις 2 κενές θέσεις που προφανώς και δεν αφορούν τη διοργάνωση, αφού είναι ήδη πληρωμένες. Αυτό έχει σημασία στο θέατρο άλλωστε, λογικά.

Translated by Google Worst phone service I have ever experienced. A little while ago today at 11:44 I called to ask if there was availability for some tickets because they were showing red on the page and the girl suggested if I wanted to book them over the phone. Because I didn't know how to do it, I asked if I book them by phone, how I will pay, and she started talking to me ironically, that we are one of the biggest companies, and as soon as I told her fine, thank you very much, I will book them online myself, she shut it in my face without any courtesy. It's a real shame to present this image.  Original Χειρότερο τρόπο τηλεφωνικής εξυπηρέτησης δεν έχω αντιμετωπίσει ξανά. Σήμερα πριν από λίγη ώρα, 11:44 κάλεσα για να ρωτήσω αν υπάρχει διαθεσιμότητα για κάποια εισιτήρια επειδή φαινόταν κόκκινα στη σελίδα και η κοπέλα μου πρότεινε αν θέλω να τα κλείσω τηλεφωνικά. Επειδή δεν γνώριζα τον τρόπο που γίνεται ρώτησα αν τα κλείσω τηλεφωνικά πώς θα πληρώσω και άρχισε να μου μιλάει ειρωνικά, πως είμαστε από τις μεγαλύτερες εταιρείες, και μόλις της είπα ωραία ευχαριστώ πολύ θα τα κλείσω μόνη μου ηλεκτρονικά, μου το έκλεισε στα μούτρα χωρίς καμία ευγένεια. Είναι πραγματικά κρίμα να παρουσιάζετε αυτή την εικόνα.

Translated by Google The girl at the service is very kind and willing. He even showed me alternative better seats than the ones I had originally chosen.  Original Η κοπέλα που είναι στην εξυπηρέτηση είναι πολύ ευγενική κ πρόθυμη. Μου έδειξε ακόμη και εναλλακτικές καλύτερες θέσεις από αυτές που είχα αρχικά επιλέξει.

Translated by Google Very good behavior, imagine I dropped money and they called me immediately to return it to me, thank you very much.  Original Πολύ καλή συμπεριφορά να φανταστείτε μου έπεσαν χρήματα και με πήραν τηλέφωνο αμέσως να μου τα επιστρέψουν ευχαριστω πολύ .

Translated by Google The gentleman on the phone was very helpful. After a mistake I made on my day, he changed it and told me that there will be a refund in a few days because the new tickets were cheaper!  Original Ο κύριος στο τηλέφωνο ήταν πολύ  εξυπηρετικός. Μετά από λάθος που έκανα στην ημέρα μου το άλλαξε και μου είπε ότι  θα γίνει και επιστροφή χρημάτων σε λίγες μέρες γιατί τα καινούργια εισιτήρια ήταν πιο φθηνά!

Translated by Google Unacceptable. They didn't even know that the show had been canceled for days, yet the system let us buy tickets just a few hours before the show's scheduled start time. When we were refunded, they withheld the cost of the commission, telling us that: "the reason is that it concerns the specific charge, it concerns a service that has been provided"  Original Απαράδεκτοι. Ούτε καν γνώριζαν οτι η παράσταση είχε ακυρωθεί εδώ και μέρες, παρ' όλ' αυτά το σύστημα μας άφησε να αγοράσουμε εισιτήρια μόλις λίγες ώρες πριν την προγραμματισμένη ώρα έναρξης της παράστασης. Όταν μας έγινε refund παρακράτησαν το κόστος της προμήθειας, λέγοντας μας οτι: "ο λόγος είναι ότι αφορά τη συγκεκριμένη χρέωση, αφορά υπηρεσία που έχει παρασχεθεί"

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