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Reviews, get directions and contact details for The London Dungeon

The London Dungeon
Costumed actors & themed fairground rides depicting macabre stories from London's past.
Address: Riverside Building, County Hall, Westminster Bridge Rd, London SE1 7PB, UK
Phone: 020 7967 8022
State: Greater London
City: London
Zip Code: SE1 7PB

opening times

Monday: 11:00 AM – 6:00 PM
Tuesday: 11:00 AM – 6:00 PM
Wednesday: 11:00 AM – 6:00 PM
Thursday: 11:00 AM – 6:00 PM
Friday: 11:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM

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Reviews
We had an amazing time at the London dungeon. Everything from the set up to the characters was brilliant, we absolutely loved it. The actors did an amazing job at entertaining and also scaring us. The horrors of the past were truly brought to life!nnWe have the merlin pass so the entry was effectively free. I definitely recommend getting the annual pass
Fantastic place to visit. Has it's scary moments. The actors and actresses are amazing! Well done, keep up the good work.nnDefinitely think about how your child is with darkness, spooky noises and people screaming. My son has been attending since he was 7. My daughter just turned 8 said she wouldn't like to go again.nnI will say the adults attended today didn't have care for children not being able to see. They wanted to ensure they had front row seats everywhere and pushing when being moved around. Like Shrek, I would of like someone saying children come to the front.
We bought tickets in advance. The entry time was exactly as stated on the ticket school holiday so it was busy. The queue is well managed and done in stages, so you feel like you are making progress. You have to go through the photo experience, which I dislike as it just feels too commercialised - they should definitely make this optional. They give you a QR coded ticket if you want photos later on which is fine.nIt's generally pretty good, the tour takes about 90 minutes, you move through a series of rooms with different guides/characters using historical stories from London's history to tell spooky or gruesome tales. Some of the guides are extremely good, but the stories and spooky things are a bit obvious and forced. There wasn't anything scary or unexpected - everything was a bit predictable, but it is fun none the less. Kids will certainly enjoy it.nThe guidance for appropriate ages for children is probably a bit extreme and seemed to be ignored anyway - I'd guess kids from the age of 8 and upwards would be mostly OK - but there are minimum height requirements in some areas. The last things is a fairground ride that drops - that's it just a question of when - very mild, but min height is 1.4 metres.nThen of course you exit via the gift shop that smoothly morphs into an old fashioned pub, which I thought was a nice touch.nIt took us 2 hours - 30 minutes queuing inside and then 90 minutes of spooky tales.
It's been about 20 years since my last visit when I was a teen. I loved it then, but I love it even more now. Lots has changed. You used to just walk around at your own pace, similar to a museum with lots of voice recordings talking you through events in front of you, but now you are escorted through each room and there is someone there in character, who really brings the atmosphere to life. WARNING: There will be audience participation! I was picked on a few times and I thoroughly enjoyed it! Big shout out to all the actors, they were absolutely brilliant!nSadly, at the end of the experience there is a ride to queue up for. The two girls in charge were nothing short of rude. To be clear, they were not 'in character' and were acting like the job and the customers were below them. One of the girls wanted to get by someone but instead of using words, she waved her hand at them to get out of the way, as if she were an A-list celebrity in a 'dont you know who I am'? kind of way. It wasn't an act, and I was gobsmacked at the rudeness. She had zero patience for anyone, barking order at people. If you hate your job that much, find something else. Attitudes like that let the whole experience down.nOn the whole, I would recommend a visit to London Dungeons if you're brave enough. Don't go if you're scared easily
I was playing tourist solo and wanted to experience a little Halloween and History. I really enjoyed my visit. The performers were outstanding and their characters were fabulous!nDefinitely recommended!
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Directions to The London Dungeon with public transportation


London Eye 100 meters
734
A7
London Eye Waterloo Pier 150 meters
RB1
RB6
County Hall 150 meters
11
211
381
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C10
N381
St Thomas' Hospital County Hall 190 meters
11
12
148
211
453
734
N109
N155
N381
N53
Waterloo Station York Road 270 meters
11
211
381
76
77
C10
N381

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