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The Hive Health Centre

  1. Manchester
  2. Manchester

Reviews, get directions and contact details for The Hive Health Centre

Address: Off Boarshaw Rd, Middleton, Manchester M24 2YJ, UK
Phone: 0161 654 4103
State: Greater Manchester
City: Manchester
Zip Code: M24 2YJ

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
I have only been with this practice since moving into the area in March 2023. I have needed the services of the GP twice. The first time it took almost 2 weeks to get an appointment and the second time I am still waiting. The surgery cancelled the appointment over a week in advance, as the doctor was apparently not going to be available and the next date for an appointment is now in February 2024. Two and a half months for an appointment is outrageous and this despite blood test results identifying abnormalities. I suspect I will need to have fresh blood tests before I finally get to see the GP due to the time that will have elapsed but I feel one actually cares. I have not even had the courtesy of a phone call, as requested to explain the blood results. I just got told to read the results on the app. I personally have received a terrible service and am going to register with a different GP practice.
One certain receptionist, as others have stated is awful to deal with. She is confrontational, seems to want to cause an argument with you by being extremely petty about the most trivial stuff and then hangs up on you after being on hold for 45 minutes, leaving you really frustrated and annoyed. This is after they forget to put my prescription through as they do almost every week.nnThere is one receptionist who is great if you ring up at the right time to catch him, he sorts out whatever problem you have and he does it while having a great attitude and in a friendly manner, for that I'll leave 2 stars because he is the only redeeming factor of that GP. That one receptionist I never want to deal with again, and I will put the phone down if I get her.nnThat one receptionist is great, but one is horrible and the other needs retraining, and can also be iffy to deal with too, not the best but at least not confrontational like the other nasty receptionist, who clearly hates her job and should find a new one where she isn't dealing with people, because she has 0 people skills.
Excellent GPs here especially two recently who have joined the practice [ Both Asian Drs] who actually LISTEN & get things done! One Moan:On 3 separate occasions I've attended the surgery & each time the waiting room. Is Empty .But calling from 8am & by the time you get through there's never any appointments left?
The NHS in general is crumbling at present and this is very much how the practice feels. I don't blame them, they must be under enormous pressure, but it can be a 6 week wait for a none urgent appointment. Trying to get through on the day is just a cattle market and their can easily by 8 or 9 people in front of you in the phone queue.nAgain, I blame all this on 13 years of political mismanagement rather than the surgery itself. The doctors do their best, the practice manager is lovely and always willing to help with issues, and the majority of receptionists with one notable exception are very helpful and understanding. We always pray that we don't get that one particular receptionist when we call up as she can be rude, officious, confrontational, unhelpful, and sometimes gives the wrong information, hence the loss of 2 stars from our review. Frontline staff and their attitudes matter very much to a practice and I cannot for the life of me think why she is allowed to continue making the practice look bad as others have commented.nStill, thanks must go to others on the team, some who probably work for a pittance, for keeping a cheery demeanour in such a difficult job.
The doctors who own this surgery are great! However the receptionist acting as a doctor left me in tears today, I have a chest infection and flu, I called at exactly 8am to be told they are only doing apps over the phone, but they had all gone, I explained that even just a minute phone call so I could get some antibiotics would be amazing, as I’m very unwell and have an 8 month old baby she was very condescending and basically told me to go to a and e with my child if I wanted some antibiotics, absolute joke no compassion or people skills at all
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The Hive Health Centre map

Directions to The Hive Health Centre with public transportation

Clough Road 140 meters
129
Clough Road 140 meters
129
Tennyson Road 140 meters
129
Tennyson Road 200 meters
129
Dale Road 340 meters
112
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434
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