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The Grumpy Mole - Cheam

  1. Sutton
  2. Epsom Bar

Reviews, get directions and contact details for The Grumpy Mole - Cheam

The Grumpy Mole - Cheam
Address: Ewell Rd, Sutton SM3 8BU, UK
Phone: 020 8394 2000
State: Greater London
City: Sutton
Zip Code: SM3 8BU

opening times

Monday: 12:00 – 9:30 PM
Tuesday: 12:00 – 9:30 PM
Wednesday: 12:00 – 9:30 PM
Thursday: 12:00 – 9:30 PM
Friday: 12:00 – 9:30 PM
Saturday: 12:00 – 9:30 PM
Sunday: 12:00 – 8:30 PM

Update Info

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Reviews
We had a lovely dinner here. The staff were friendly and knowledgeable about the menu. They have vegan and gluten free options . The food was tasty and the portions were very big. Definitely recommend it as a cosy and pleasant dinner option.
My favourite restaurant in the Sutton area. We went for a Valentine's lunch and the restaurant was very busy for a midweek lunch. As always, the food and service were impeccable. I can't wait to go back again. My only minor gripe is that the parking lot can sometimes be full, and the spaces are a bit tight.
Visited for the first time in 6+ years. Avoided the place in the past as it was always uncomfortably hot to eat. Went to a birthday dressed for hot weather in November. Was pleasantly surprised that they now have air con! Food was above average and good value. Service polished and prompt. Enjoyed it so much we booked for Christmas Eve. But what was really appreciated is that no service charge was added to the bill, a rarity today, although we did leave a handsome tip as the staff deserved it.
Very disappointed at our visit today. We have gone many times - my mum, my little brother and I, to have lunch. We always order the same - the Cajun chicken wrap with a portion of chips and a pint of lemonade, no salad. We went this time and sat and ordered straight away, and my mum expressed how we last came a while ago as she had been ill a lot recently. We were told the wraps had changed but we’d love it and it was just that the sauce was more mixed in. So we placed our order as normal, not really understanding the sauce comment and thinking maybe a while ago the sauce used to be separate. We placed all orders no avocado, 2/3 orders with no salad and one of those with no crisps, one with salad and crisps. We received all 3 wraps with salad inside of the wraps where there never used to be before and where this is NOT detailed on the menus, we were also not informed of this when they said about changes or asked to specify when we said no salad.nnThe wraps were 70% salad and room temperature - not even warm. The chips were hotter and brought out first. The staff saw us picking at food and asked if all was okay with the meal and my mum said she was very disappointed as we weren’t told there would be salad in the wraps and had asked for no salad on two of the orders. In response, the male staff replied “Oh, I’m sorry to hear about that. We’ll remember you for next time” and never offered any solution or consolation for the issues. They also had to take my mum’s order back as it was wrong and she wasn’t given salad on the side where hers was a normal order.nnWe have gone so many times over the last year/2 years and were so disappointed to see that the prices have gone up but the food is just being padded out with salad and less meat is now being included. £4.25 for what little portion of chips and almost £10 for a wrap that is mostly salad and a handful of crisps is awful. We also sat for a while waiting for plates to be cleared and were given the bill before all plates were even cleared.nnI will attach a picture of how filled the wraps used to be for comparison the picture with the chicken satay on skewers in. If you want to know how many skewers you get for that price then hopefully that also helps you to see that it is only 3 small skewers for £9.75. That was a different disappointment from last year.nnTo top it all off, I just want to add that my little brother I say little, but he’s 17 now, has Asperger’s and it is the only place we can get him to go to eat out in public as he usually loves the food and the only way to have it is to eat in. But after today’s visit he has expressed he does not want to go again as he felt the staff didn’t care and he felt very uncomfortable eating his food and having had to pick out the salad from his wrap. He even said that it is not worth it for the price being charged. He had even asked for mayo/ketchup and been ignored by staff who had asked if we wanted dips and not waited for the reply. This is very sad for us as a family as we never get to enjoy meals altogether, even at home, and now will not be eating as a family at the grumpy mole again. Very sad indeed.nnI would also like to add that the lack of a proper disability space is an issue every time we go. I have attached a picture so you can see the one space put down as the ‘disabled space’. It is just a normal space marked as a disabled bay, with no extra room either side.
Very friendly and super fast service. Delicious food and huge menu. Prawn cocktail and sirloin and lamb roasts . 2nd time visiting we will definitely return
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The Grumpy Mole - Cheam map

Directions to The Grumpy Mole - Cheam with public transportation

Nonsuch Park 200 meters
470
Cheam 440 meters
470
Cheam Broadway 480 meters
151
213
470
613
627
X26

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