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Reviews, get directions and contact details for The Cleveland Bay

The Cleveland Bay
"We are delighted to let you know we are open outside and have a fantastic covered seating area. Book now!We are very proud of our pub and of being the hub of our community. We’d like to thank you for your loyalty and support and we can't wait to see you soon.Just like before lockdown, we have measures in place to keep you and our teams safe and we appreciate you adhering to the guidelines.Please have a read of the full detail on our website."
Address: 1 Pilgrims Close Valley Park Chandler's Ford, Eastleigh SO53 4ST, HAM, GB
Phone: 023 8026 9814
State: HAM
City: Eastleigh
Zip Code: SO53 4ST

opening times

Monday: 11:30-23:00
Tuesday: 11:30-23:00
Wednesday: 11:30-23:00
Thursday: 11:30-23:00
Friday: 11:30-00:00
Saturday: 11:30-23:00
Sunday: 12:00-22:30


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Reviews
VERY SLOW SERVICE. Wouldn't recommend this place. The food was very good, but considering we arrived at 6.15pm and it took half hour just for some bits of bread to arrive, we should have known this was going to be a long evening. 7.15pm and started eating our main course. Ordered dessert around 7.45pm. At 8.10pm we gave up, cancelled dessert and asked for the bill. Over 2 hours we had some bread and a main course each. Every table suffered slow/non existent service today. We won't be returning.
Visited for two gluten-free Sunday roasts, and I would definitely recommend them! The food was delicious, they catered for gluten free food incredibly, the staff were all friendly and helpful. I couldn't fault anything and will return there for sure again one day. P.s. I would recommend the gluten free brownie with chocolate ice cream, the best gf brownie I've ever had! Dietary restrictions: They offer a broad Gluten Free menu, catered for it really well with no fuss.
Dinner for 11 persons was excellently accommodated for various food intolerances, showcasing their impressive knowledge and attention to detail. The food quality was top-notch, complemented by attentive and friendly service from the waitstaff. Notably, the gluten-free fish and chips for a coeliac customer I am coeliac were exceptional. The fish was delightfully crispy, the fries perfectly done, and the creamy mussy peas were a particularly delicious highlight. Willing to visit again. Thanks for a fantastic dinner. Dietary restrictions: Really good for coeliac customers
Booked for a party of 13 in the restaurant area. Even though the pub was packed due to the England v Switzerland match the service was not affected, the menu had enough choice for everyone whether it was starters, mains or sweets so that all dietary requirements were satisfied. The total bill worked out at about £35 all in per head. No one left a scrap on their plates....not because the portions were small but because the food was beautifully cooked and very tasty. Despite there being 14 of us as a busy time....no one had to wait any longer than anyone else in the party for their meals. Plenty of parking too. Thoroughly recommend
Had a lovely meal here; the food, service and atmosphere far exceeded our expectations. Everything was perfect and we will be visiting again soon!Food: 5/5
Me and my wife had a meal there Saturday, around early evening. To say we were disappointed, is a massive understatement. 50 minute wait without any explanation or apology. Food was dreadful, I ended up having to grab my wife a McDonalds because her meal was so poor. Service was shockingly bad too. Really wouldn't recommend for food. Shame as Wadworths do good beer!
We were greeted on arrival and our booking confirmed. Our dining preference was askedin or out and we chose the conservatory. The staff were very friendly and attentive and the food was excellent! We will definitely dine here again!Food: 5/5
Great atmosphere, staff friendly and helpful. We felt welcome and relaxed. All had something different to eat and everyone enjoyed theirs. Menu with 'smaller plates" option is a great idea, perfect for those with a smaller appetite. Will be back soon!
Edit for my reply to below: The visit was 28th July, and staff were indeed trying their hardest, I think its a management issue. Not having enough staff, and those that were there constantly needing to refer to managers/peers for help. Original post: The food was great. Staff were loverly. Unfortunately, the management have let them down on our visit. There were not enough staff, and the majority of them seemed a little green to working in the service industry. Not the staffs fault by any means, but this led to us having to chase them for service 25 mins after arriving and our chase for our meals another 25 mins total of 50 mins befor being able to eat and this was a lunch time didnt seem overly busy either.. this may have just been an off day, but I don't visit enough to say if this is a regular occurrence. This won't deter me from going again.. just sharing my experience. We were a group of 3 adults and 2 children under 10.
Very busy restaurant, but you'd never know it, by the attentive and quick service we received. Friendly service as well, which is now more infrequent elsewhere. Food exceptional! And well priced. You set the bar very high for others. Thanks. See you soon! Dietary restrictions: Great gluten free options! That includes battered fish and chips and steak and chips. Thai beef lovely. Plus lots more all GF.
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