Thattukada

Can be crowded at certain times, would recommend booking a table ahead. Went as a family. Enjoyed the authentic Kerala food. We loved it, highly recommend this place for a South Indian meal. Food is value for money.

Food was very good. We tried beef fry, beef roast and mutton roast,paratha and some chicken fry starter and prawns fried rice. Only mutton roast was not good other all item was fantastic. The waitress was super cool and helpful. Highly recommended.

poor service, but food was very nice, authentic Malayalam cuisine. The menu was old so price was not matching. Would certainly recommend!

First time experience. 6 people. Reasonable price. Ordered kerala porotta, kerala style beef fry, kappa biriyani, mutton curry, chicken 65, chilly chicken, thattu dosa. Everything came late. Almost 45 mins wait. Water served in plastic disposable cups which made it hard to drink as it breaks easily with the grip especially with kids. Rating the food- best thing was kappa biriyani, porotta and beef fry. Average rating for chicken 65 and thattu dosa. Mutton curry and chilly chicken was below average as the spices in mutton curry were still raw and the consistency of chilly chicken was watery. The overall experience was ok i mean average because the first slot we ordered had different dishes and some were not available which was not informed when the order was taken. Black tea was not available but the normal tea was which sounded strange. Anyways got to experience Thattukada in East Ham.

They allowed us our birthday cake and played music for us; they are nice people and that's what saves this review from being a 1 star. I don't blame the waiting staff; they clearly haven't been trained properly, they don't seem to understand English, walk away mid-conversation and go and have long chats with other tables, they don't seem to be taught the menu or how to respond to simple requests, nor any awareness on time taken or on which customers arrived later than others. The chefs are also lacking; food was burnt dry and was bitter, drinks did not come out until we repeatedly asked, that too only one by one, not to mention the food took so long that our drinks were finished by the time one main arrived and that was cold by the time the other mains arrived. The portions were small considering the prices. It's a shame because I habe been looking forward to visiting this place for a while. Again I believe the staff there are genuinely nice and happy people, always smiling and friendly. This saves the review. I can't give it a negative rating. However, I really might not be visiting again. I understand the need to hire staff that speak Malayali and Tamil, however it completely cuts out the rest of the world when the staff can't understand the customers needs. It doesn't have to be this way, I don't blame the waitresses, it is that the managers need to provide bettee training based around asking about common customer needs and requirements and being able to understand questions about the menu. I am sure that many South Indians and Sri Lankans may enjoy this place and deservedly so; it must be really pleasant when the staff actually commumicate with you. I wonder if I will give this restaurant another chance in the future. I hope that by then some improvements have been made. Dietary restrictions: Halal!

Update after today's visit 6 months after the initial review is separated at the bottom: A lot has changed, it seems a young energetic guy is at the forefront. The menus have also updated the pics I attached are the old ones from the initial review. This guy is quite attentive and seems to handle a busy packed restaurant well. The menu is presented way better and we were able to customise the options for example the parotta and appams which come as sets of 2..he said we can also order them as single pieces if we'd like, he's really good and explains everything nicely. The waiting times on the food is quite long...expect a 20 minute wait or even longer but still totally worth it! As for what I recommend...the Chicken Devilled, King Prawn Roast and Kerala Beef Roast all of these are highly recommended. You need to pair those meats with some carbs so you should try these with Kerala Parotta this will taste different to the Parottas you get from most Indian restaurants as those aren't done in the kerala style, Biriyani or Vella Appam...you actually want to try all 3 of these if possible so go with a few people so you can share. Unsure if it counts as a dessert but the milk Appam was sweet and delicious my partner found it too sugary and a bit artificial in taste...but I have no limits when it comes to sweetness in desserts so if you're like me then you'll like this...the milk we got wasn't sufficient so we asked for more and they brought it in a small tub it's a type of sugary coconut milk with coconut pieces mixture...to be honest that on its own was like a dessert for me and I just directly ate everything from the tub They don't have much of a drinks selection other than Chai and Lime juice but if you never had Indian Lime juice then make sure you give it a try as it's sweet and delicious a must try I've removed the recommendation of the Karimeen Pollichathu fish, it was good and presented nicely but quite small for the price...gladly the cost was cheaper than what's stated on the menu but still very small used to be several times the size many years ago. expect to eat with your hands which is normal there...a lot of the foods will probably be easier if you do as well. They won't bring cutlery unless you ask. Few things I'd like to see added is to have tissues at the tables ready, and also to have a tissue dispenser by the sinks to dry out hands after washing them. It runs a lot better than before, well done!! ___________________________ 6 months ago: ___________________________ Food is an easy 5 stars! definitely a must try but several things to keep in mind regarding the service... You won't get seated...you need to ask for each thing including a menu and water...I waited ages for the menu and they work with tunnel vision so you'll have many attempts to get their attention if you need anything. Also the menu prices aren't up to date. Regardless of the service the food is amazing, btw expect to eat with your hands which is normal there...a lot of the foods will probably be easier if you do as well. For the main I recommend the Chicken Devilled, King Prawn Roast, Kerala Beef Roast and Karimeen Pollichathu. You can have this with Kerala Parotta, Biriyani or Vella Appam. They don't have much of a drinks selection other than Chai and Lime juice but if you never had Indian Lime juice then make sure you give it a try as it's sweet and delicious.

If you crave for kerala style food it's good place to visit.Food: 5/5

Dropped by for an unplanned Onam Sadhya. There was a bit of a queue outside but we had to wait only about 5 mins. The spread was wide and good was great. Being away from friends and family, this was a treat for us and well worth it. Happy Onam indeed

Very nice food and good service from waitress. Call 40 minutes beforehand if you’re getting the fish dishRecommended dishesKing Fish Fry

Super food...kappa biryani exceptional loved it.,Food: 5/5