Sytner Cardiff MINI

book an appointment. had 3 times reminder text until the day.. in text the post code took me to BMW in cardi ff.then they direct me to mini. when I got there they told me no booking made. the stuff outside who is washing cars was rude! when I mention to manager he just laughed! only nice person is was receptionist. no go there again!!
1 7 years ago (22-03-2018)

The whole feel was welcoming and the lady on the desk was delightful, offering us tea and coffee and settling us in straight away. My car has been booked in for a service at the wrong time but they were apologetic and got us an appointment straight away with a salesman as I wanted to test drive a different model. We were served by Craig who was so welcoming and helpful, not pushy or in your face, giving us lots of useful informations and answering all of our questions! He was happy to assist in our interest and ended up getting us a great deal along with Kelvin who explained the finance side clearly. Overall a great visit and I'm in love with the car!
5 7 years ago (08-01-2018)

I have just recently had my mini mot'd and one thing I can say is that the personal service received was amazing ( a special shout out to Jordanne ). I have been around long enough to know that sometimes that extra kindness and attention is enough to make a person feel that there is good in people. Overall the car was serviced well but the main point is that customer service in my opinion takes precedent and mini Cardiff does that part to the highest level. Would I recommend Mini Cardiff.... Do birds fly? I course I would!!!!
5 7 years ago (09-03-2018)

Visited Cotswold MINI in Cheltenham a few days previously and nobody could be bothered to talk to me. Service from Sytner Mini was outstanding and worth travelling the extra few miles for. I did a deal in principal over the phone and picked up my nice new Cooper S a few days later. Highly recommended.
5 7 years ago (08-01-2018)

Jordanne served us when the car went in for warranty work and a problem with the car. Helpful from start to finish - would recommend to anyone. Thanks Jordanne
5 7 years ago (26-03-2018)