Surrey Amps

Reviews, get directions and contact details for Surrey Amps

Address: Brooklands Business Park, 28 Avro Way, Weybridge KT13 0YF, UK

Phone: 01932 342266

Website

State: Surrey

City: Weybridge

Zip Code: KT13 0YF

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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related searches: Amplifier service Near me, Audio Repairs Surrey, Guitar amp service, Guitar amp repair near me, Amp repairs, Amp recovering service, QSC amp Service, QSC speaker repair

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Reviews

Interesting customer service to say the least.  As a professional venue we’ve been using Surrey Amps for over 13 years now, but I can honestly say that we will no longer be using them anymore and have found another service provider.  One employee in particular named Stan (who I believe is actually the owner), was my main point of contact throughout the process.  I found his behaviour towards me to be entirely disrespectful and straight forwardly rude.  Stan took the time to explain what work had been carried out, but did so in a manor which was more like talking at me, and not to me after querying it.  I would personally never talk over and cut off a customer when they’re talking.  I would notably like to point out that not all of Surrey Amps behave in this manor - Andy, another point of contact was lovely and polite throughout the entire process. 

After a justified and opinion oriented negative review was left by an employee at our workplace who dealt with Surrey Amps during this process, Stan was quick to continuously call my personal number and text me regarding this apparent “slanderous” review, threatening to take legal action.  This was not only harassing and threatening, but totally unjustified and intimidating - particularly on my personal number.  I hope this isn’t how all negative reviews are dealt with! 

It’s a shame we’ve had this issue with Surrey Amps, I hope they’re able to sort their customer service hick-ups out for other customers.  It’s unfortunately passed a line for us now where we won’t use, or recommend Surrey Amps to other industry professionals.

 7 years ago (27-04-2018)

I've used this local (to me) company for several years now for all my band's PA and backline repair and maintenance. Always first class professional work who will do all they can to be helpful and accommodating. Recommended without hesitation.

 8 years ago (06-12-2017)

Very poor service. Unit returned with identical fault as sent and argumentative representitive constantly having an answer for everything. Will not be using again!

 7 years ago (28-03-2018)

Amazing amp repairs. These guys are honest and genuine. They helped me out when I was sold a faulty amp. Can’t recommend them enough!

 8 years ago (14-12-2017)

Stan and Andy at Surrey Amps have been the most friendly and helpful technicians any Guitarist could hope for. Professionalism and incredibly efficient they have been a joy to do business with. 

 10 years ago (18-01-2016)

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Reviews, get directions and contact details for Surrey Amps

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