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Reviews, get directions and contact details for Specsavers

Specsavers

Story

At Specsavers, we aim to bring you the highest standards of service and expertise. All our stores are locally owned by professional opticians whose priority is to offer the best in eye care and hearing care. That’s why you’ll find this promise in all our stores.

When you choose Specsavers Opticians you are in safe hands. With a catalogue of over 1,000 glasses, showcasing the latest fashions, designer labels, colours and frame shapes from around the world, you can be sure to find the right glasses for you. But we know style comes second to your comfort. Which is why all our glasses are professionally fitted under the supervision of a qualified optician to ensure your new glasses fit properly and that you have clear, comfortable vision.

We also know that it’s not always easy coming in to the opticians without assistance, so if you or your loved ones are physically or mentally impaired, our Healthcall opticians will visit you at the comfort of your own home. You can inquire about home eye tests at just a few clicks of a mouse.

And we don’t just care for your eyes. Our team of audiologists offer a range of services from hearing tests at flexible times to advice on hearing aids. So whether you’re keen to book a hearing test or benefit from some expert advice, we’re here to hear.

We want you to be completely happy with your purchase at Specsavers. So if for any reason you have any concerns within three months of the date of purchase, we will put it right. No quibble, no fuss.

Why do so many people who wear glasses and hearing aids choose Specsavers? It's simple - whether you are in store or online we offer an unbeatable combination of style, value for money and expertise.

Address: 76-78 Lord Street , Liverpool L2 1TL, XMS, GB
Phone: 0151 709 9180
State: XMS
City: Liverpool
Zip Code: L2 1TL

opening times

Monday: 08:30-19:00
Tuesday: 08:30-19:00
Wednesday: 08:30-19:00
Thursday: 08:30-19:00
Friday: 08:30-19:00
Saturday: 09:00-18:00
Sunday: 10:00-17:00


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Reviews
The team were very helpful The lady who did my eye test was clearly experienced. She explained everything in a clear, calm way and her demeanour was excellent. I had reported a problem with my eyes, time and care was taken to help me Yours Sincerely Gary Parker
During the appointment with the optometrist I was told that there would be a possibility to replace lenses in the frame I have had a year ago from Specsavers. That seemed a good chance both to continue using the frame design I liked and to save money. Unfortunately, the member of floor staff refused to the request and said I had to buy a new frame. Not much support or advise was given during the choice of a new frame as well. Due to this, I will have just to bin a nice and stylish frame as its lenses do not fit me anymore.
The team were very helpful. Andrew Parker who did my eye test was clearly experienced. He explained everything in a clear, calm way and his demeanour was excellent. I had reported a problem with my eyes, time and care was taken to thoughtfully and thoroughly investigate the problem so by the time I left I felt reassured. I will certainly return and have already recommended the service I received. Thank you.
After a poor experience at another opticians I came here to see if I could get an eye test and eye health check. They had slots available that day so I booked one, which was easy to do. When my appointment time came I sat in the waiting area for a bit before being called in for the first checks. I was not waiting long. They completed some scans and tests then I went back to the waiting area before the eye test. During the eye test everything was explained really well to me, such as what my scans were showing. I received a copy of my prescription. I spent some time choosing a pair of glasses then ordered them to pick up in a couple of weeks. From the moment I arrived, everyone was very friendly, approachable, and reassuring. I cannot praise the staff here enough. I wish I had taken note of their names! I'll definitely be coming back next time I need an eye test or a hearing check. Thank you for a really easy and pleasant experience.
Excellent service from beginning to end from Dan. I came in with my Mum. Dan is always helpful and kind. He really goes the extra mile and his assistance is always greatly appreciated. He is a great asset, a real jewel in the Specsaver’s crown in Liverpool City Centre!
Got a email to say my eye sight test was due to be done so arranged for it to be done on the same day. Friendly welcoming staff arrived a bit earlier and they checked if could be seen early which was appreciated. As diabetic best to get eye sight checked to prevent vision loss luckily the glasses i got from the store from last appointment they said i didnt have any further sight loss from last visit so gives peace of mind. Would recommend the store and the staff and will be going back the following year for the eye sight test again thanks for all your help and keep up the good work.
Can’t praise customer service highly enough. I was on holiday and had run out of batteries for my hearing aid. Amy was very helpful and gave me two sets of batteries on the spot. Definitely nicer than another reviewer had led me to expect.
Shop floor staff are terribly rude, stroppy and were standing around in groups talking about their nights out or sharing jokes. The opticians upstairs were fine and professional. One pair of glasses had a poorly fitted lenses and they tried to convince me it was because of my prescription despite me have a second pair which did not have the same issue.
Staff were great! not a long wait for my appointment and the doc that checked my eyes I think his name was Andrew was helpful and had top chat! The Real MVP was Tracy, what a kind and patient woman who helped me whilst I struggled to put contacts in for an hour and a half! lovely up beat attitude and very very helpful. Couldn't have asked for a better trip to the opticians :
Great an quick service. My son lost a screw in his glasses and therefore could not wear it anymore because the left glass kept falling out. Mr. Dan fixed the problem within 1 minute and placed a new screw and this without charging us any money for this great quick service.
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