Southend Leisure & Tennis Centre

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About

Southend Swimming & Diving at Southend Leisure & Tennis Centre is a large multi activity sports facility in the heart of Southend on Sea.

Story

Southend Swimming & Diving Centre @ Southend Leisure & Tennis Centre is a large multi-activity sports facility in the heart of Southend-on-Sea, Essex.

Address: Garon Park Cricket Ground, Eastern Ave, Southend-on-Sea SS2 4FA, UK

Phone: 01702 613000

Website

State: Southend-on-Sea

City: Southend-on-Sea

Zip Code: SS2 4FA

opening times

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 9:00 PM
Sunday: 7:00 AM – 9:00 PM

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Reviews

The worst customer service you can ever receive! Spoke to each member of staff, 2 emails to the Head office - No Reply. They just don't care. 6 months of paying the membership while they were doing the refurbishment - no access to the gym, no Health suite, no sauna, no steam room... We asked for the refund - No Reply... The refurbishment is awful, they have no clue what customers need. That's why me and my friend cancelled the membership and we don't go there anymore, and tell all our friends not to go.
The pictures are after their so-called £mln refurbishment... Health&Safety ? Don't know where the council was looking....
So disappointing...

 8 years ago (23-11-2017)

Swimming pools (50m shallow one and the square deep one is with the diving tower), gym, tennis and badminton courts (former ones in and outside), as well as organised group physical activities with trainers make it a great sports centre. Plenty of lessons for children (trampoline, acrobatics, team ball sports). Additionally "ultimate" level Southend borough activity pass holder (circa £40pppm) can use its all facilities as well as any other sport centres in the town.

 8 years ago (10-09-2017)

So for over 6 months members had no access to a health suite, and for 3 months we trained in a stuffy bar area, the whole time paying full membership, for a service we clearly wasnt receiving and a membership fee way above what the temporary facilities justified. How does this company intend to reward this loyalty, understanding, and patience, with a price increase !!!!
Granted its only £12 a year, but its the principal. If we are on the topic of money, surely you owe all of your members money. If you went to a restaurant for 6 months, paid for the steak, but only got horrid meatballs, you would want some discount. I apply the same principal to this gym. For 6 months we tolerated subpar facilities, and now you have the audacity to ask us for more money, whilst at the same time offering new members discounted offers !! Not good. Not good at all.

 8 years ago (21-09-2017)

Been here 5 or 6 times and on 3 occasions there was some sort of problem. Kids pool shut as heating broken, grumpy or confused staff etc. Due to issues I call in advance to try and avoid further problems but often cant get through but it is essential at Garons to call in advance if you have a child as to assume anything is a mistake. One time I even got in the pool with my 3 year old and was asked to leave as I shouldnt have been sold a ticket for the main pool between 11 and 1 on a Friday? The lifeguard waited for me get in before deciding to come over and tell me. My boy was in tears and didnt understand. Place is a total shambles. Avoid.

 8 years ago (15-09-2017)

Use of running track for inclusive cycling project 3 days a week (Tues, We'd, Sat) 10-12 £2 a rider, check it out great fun for all the family.

 8 years ago (24-08-2017)

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