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Reviews, get directions and contact details for Sofa Workshop - Kingston

Address: David Clulow Bentalls Shopping Centre, Wood St, Kingston upon Thames KT1 1TR, UK
Phone: 020 8974 6368
State: Greater London
City: Kingston upon Thames
Zip Code: KT1 1TR

opening times

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Ordered a sofa. After three months delivery fails because sofa can't fit into the door.. We have a bigger sofa in the living room, which turns out to be made of two parts which are bolted.. When I was signing the papers nobody discussed the specific details of the construction of the new sofa and we have standard door frames so I do suspect I was not unreasonable to sign based on this information. Now Sofa workshop (DFS) demands an extra payment of £400 to make this sofa in two parts so that it fits.. Which we are not happy to pay.. Retailer is not replying and shows zero interest in resolving this. I was told by the shop worker that DFS has good lawyers and my signature on the papers means this only my fault.
8 years ago (22-07-2017)
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