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Shell Ashtead

  1. Ashtead
  2. Epsom Gas Station

Reviews, get directions and contact details for Shell Ashtead

Shell Ashtead
Address: 7 The St, Ashtead KT21 2AD, UK
Phone: 01372 278090
State: Surrey
City: Ashtead
Zip Code: KT21 2AD

opening times

Monday: 6:00 AM – 10:30 PM
Tuesday: 6:00 AM – 10:30 PM
Wednesday: 6:00 AM – 10:30 PM
Thursday: 6:00 AM – 10:30 PM
Friday: 6:00 AM – 10:30 PM
Saturday: 6:00 AM – 10:30 PM
Sunday: 7:00 AM – 10:00 PM

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Reviews
Have always found the staff at this branch to be friendly, helpful and welcoming The garage itself and shop are both kept clean and tidy
The toilet was blocked with supply crates and no effort was done by staff to ensure i get to use the washroom. Its just basic customer service to move the supply baskets and keep entrance to washroom accessible. But the guy says sorry its blocked.
The first time using this petrol station whilst riding through Ashtead and it will most probably be my last...A large puddle of diesel all over the floor which was impossible for my son,who was with me, to avoid on his motorcycle...not impressed at all...why aren't these spillages reported to the cashier by who ever has done it...or why isn't the forecourt checked by a member of staff on a regular basis....it's just not good enough... diesel it's highly dangerous when it gets onto our motorcycle tyres,boots and foot pegs. Disgraceful
On 4th of August between 19:30 and 20:00 o'clock I bought pack of beers. The price on the tag was £5.99 but on the tilt I pay £7.15. When I ask why the price is so high the man on the tilt say something like "This is the price". He was so busy to talk on the phone. Very disapointing place
Terrible service from rude staff! Topped up my fuel today and entered the shop previous customer just leaving so cashier had clearly been at the till, only to find cashier helping delivery man unload. Not an issue but he didn’t acknowledge me in any way. When, unsure if I’d been seen, I said “excuse me, am I able to pay?” I was berated for being inpatient as he allegedly had seen me enter the store and said I did not need to be entitled. If wanting to pay for fuel is entitled then I’m very happy to be less so!
I frequent Shell Ashtead, in the mornings, in order to purchase petrol, and other bits and bobs. It's always an incredibly smooth experience facilitated by the wonderful cashier I believe his name is Senthil? who is always exceptionally friendly and very expedient with any requests or help.
Unfortunately, don't know the name of the cashier who was serving me today, however, he was very nice and friendly. I used the toilet that he also needs to supervise and it was super clean. Definitely recommend this place.
I think now is as good a time as any to recognise the gentleman who runs/works at this garage; we are local so have used it for many years. He always greets you with a smile and goes the extra mile to help you plus the site is always immaculately kept. Amongst all the recent chaos with fuel supply, these guys are having to cope with extra stress, enquiries and bursts of high activity which again he seems to maintain his excellent level of service and friendliness. Very highly appreciated :
Poor Senthil was working on his own during the busiest time in recent years and he did it with a smile! I watched him run around putting ‘out of order’ signs on pumps then back in the shop to serve customers, then back out again to open boxes outside. I queued for half an hour to refuel and everyone was highly stressed but when I came into the shop he was very calm, collected and cheerful. Well done Senthil. You’re doing great.
4 out of 5 shell fuel stations has the toilets locked to avoid cleaning. After topping up and spending lots of money you can't use their toilet..... This should be part of inspection fail across shell chain.
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