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Royston Motors

  1. Southall
  2. Southall Car Dealer

Reviews, get directions and contact details for Royston Motors

Royston Motors
Address: 478 Lady Margaret Rd, Southall UB1 2NW, UK
Phone: 020 8575 1115
State: Greater London
City: Southall
Zip Code: UB1 2NW

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Reviews
Truly awful service and experience. I went in to get the locking mechanism in a door replaced and they confirmed that they would order parts for the job for it to be completed the following week. I had to chase 2 weeks later in person as Roy, the owner, failed to return my calls and messages. He told me how the ordered part was faulty and that they'd order a new one for the job to be completed next week. They again completely ghosted me for 2 weeks. I went to a different garage who got the job done in within 3 days. As a result of this awful service i had to pay for a MOT retest because of the huge amount of wasted time from Royston's Motors which well exceeded the 10 day window for the original MOT test which failed on one door being locked shut. Absolutely shambolic service. I strongly advise any prospective customer to avoid them.
7 years ago (16-04-2018)
great shop and very reasonable when it comes to prices.
7 years ago (10-02-2018)
The owner is rude and aggressive has had my car for 8 months and while we was waiting for the warranty people to send over money Royston forgot to mention to us after 6months that they already have sent the money over and every week it's a new excuse for why the car has not been fixed yet and the car now has scratches and parts broken that wasn't there before worst garage ever and when speaking on the phone he thinks a good way to resolve the problem is to put the phone down
8 years ago (15-11-2017)
I have recently purchased a car with this garage. Both Jamie and Steve were very helpful and gave plenty of advice as this was the first time I had brought a car on my own. Very happy with the service and I would definately recommend them for an easy purchase with honest advice!
9 years ago (26-04-2016)
Friendly owner, great prices and always a good service
8 years ago (22-01-2017)
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