Heathrow Trade Cars

Reviews, get directions and contact details for Heathrow Trade Cars

"Heathrow Trade Cars are a leading used car dealer in West London. We offer a wide range of used vehicles and all at competitive prices. If you are looking for a reliable quality car then look no further than Heathrow Trade Cars Limited.Customer service is very important to us and we pride ourselves on keeping our customers happy by offering a helpful friendly service and answering all of your questions with a smile. If you have any questions relating to our cars and services, call us today to find out how we can help you find your dream car with out any hassle. We always aim to exceed customer expectations, offering a wide choice of used cars available all at competitive prices."

Address: 28, Balfour Business Centre, Balfour Rd, Southall UB2 5BD, UK

Phone: 07878 657756

Website

State: Greater London

City: Southall

Zip Code: UB2 5BD

opening times

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM

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Reviews

Very unprofessional!!! Avoid avoid avoid! We went to look at a mercedes c63, first things first they are based in a place where you will feel like you will get mugged. The car went to see was £16000 in price. We was approached by a fat dude who had no customer service skills whatsoever. I mean come on if your selling a car of that value, you really need to sort out your customer service skills. Learn how to meet and greet people in a professional manner. Also the fat dude was a middle man the actual owner wasn’t even there. So everytime we asked a question the fat dude would call someone and then communicate with us whilst the other guy was on the phone. We wanted to px a our range rover evoque and pay some money on top to buy the merc. However I don’t think they actually want to sell their cars. Fatty tried to offer us a price less than what we buy any car did for our car also the main part. The car he was selling was smoking a lot it had clear evidence of a bad paint job so the car definitely has been in an accident as well an oil leak. All these things i noticed whilst my uncle was speaking to the owner on the phone through the fat guy. Once I realised the car had many faults and on top of all of the faults they were trying to rip us off. Alarm bells started ringing and i advised my uncle to leave. Thank god we never bought that car because if we did and something went wrong we would have to communicate with the owner through his sidekick. Stay away from this cowboy firm.

I got car from here audi a4 beautiful looking car i drove it home to problems straight away i had diagnostic done 12 engine faults so had the car took to audi specialist the car engine was nakerd and other things wernt repaired properly which i have documents to relate  the company was more then happy to sort engine n maybe other issues but i didnt trust the person i was dealing with moved to dubi soon after problems started im now stuck in a finance aggrement to a car with dead engine the company seem to be making it very difficult for the return of this car this is a bad review on my experience with this company and not eveyone will have this problem i just picked wrong car maybe !  2024 this company took my Vauxhall insignia as deposit I had to return car due to all the problems mentioned above which was on finance so they were supposed to return car or value of the car and have not done so absolutely Thief's

A friend of mine got a car from here. It was his first time buying a car and I personally advised him to go through a dealership so he saves him self any headache. I now have ended up here feeling a little guilty for not sending him directly to someone I know but becuz we live far apart, he chose something closer. This car dealership is a disgrace to car dealers and clearly this company does not know how to treat or deal with customers correctly. Appalled by how rude and arrogant they was to him and frankly disgusting. Stay away from this place at all costs. I hope they resolve this situation properly and give back my friend the money they owe. Amateurs  Clearly from your reply you do not want to take any responsibility or try to assist a customer in a car that you sold him and told him that it’s working perfectly fine, you seem to be missing a grave point. You just want to word your self professionally and lie to look like you are doing the right thing, All over a couple quid your losing customers , and tbh you probably are doing well so I do wish you good business, again clear amateurs, best of luck for future.

Brilliant!!!!!!! All thanks to Mia This place is now on a new management by new people, so don't be confused with the old reviews as I did before I tried  this place! I just baught a lovely VW golf 2014 from them, amazing car, I asked  a mechanic to come with me to check the car, and he was amazed how good is the car and the price they offered to me. Mia handed me the keys and gave me all the time in the world to check it, they were very patient with me, and they wanted to make sure that I'm happy with the car before buying it. MOT was due to be expired in 2 months, and rear parcel shelf were missing and they did a new MOT and ordered a rear parcel shelf to my address, all for free! Try them, you will not be disappointed!

I had a great experience with Heathrow trade cars. They are really helpful and kind. I must recommend everyone to come to Heathrow Trade Cars

In June 2020 during the pandemic, I needed a car as a nurse to get to work easier and faster and as it was also my bday month , I decided to go for it. The car cost me £12,500, Ramik told me the car was very good and that his father has been driving it. I paid them and drove off , he forgot to give me my driving license back, when I called to tell him of the licence and that I will be coming back to pick it up, he advised that they will put it in the post the next day being Monday up till today one story after another and I never got my licence back which I felt was very fraudulent. I revisited the garage more than 10 times as the car was not driving well and constantly no engine oil, Ramik advised that I bring the car to him for services and that I have one year warranty, I kept going trusting he had my best interest, but he will add oil and charge me £30 to £40 plus tell me that the care was serviced and charge £200. By beginning July 2021 the engine had gone , tried contacting Ramik, he says he was away and stopped responding to my messages . The 2nd opinion mechanic advised that the car will not last till December 2021 just over a year I had bought it ridiculous , and true to his words I had no car for December and had to rent to go to work. I was advised that a new engine will cost me £2,500 + workmanship £800 and that a discount. Heathrow trade car Ramik should no longer be allowed to stay opened to cheat customer. I’m a living witness to their scam. Please be aware they are very helpful for a greater loss

Initially I was very happy with the car and the price the car was advertised for . This was until the car was delivered and I got into the car . The car had a very distinct smell of mould and visible mould on the interior of the car.I then started the car and heard a noise from the exhaust. I spoke to a lady from the dealership and she was very pleasant and offered to fix the car for me blocked dpf filter they then collected the car and was very efficient . A very nice guy dropped the car back to me after the lady I spoke to said the dpf has been replaced so I thought GREAT !!! I then went under the car once the guy had left only to find they had cut the dpf open and removed the insides and welded it back together. This is illegal so I gained advice from mechanic who said for me not to touch the car due to £900 to replace the dpf on the next MOT as it would fail due to tampering making it illegal and that it would be needed. And beyond this if you are caught driving it with a dpf removed the fines you can get can be astronomical.the lady took the car back and I have to say was very nice about it all . But then placed the car back up for sale the same day for more money I feel sorry for whoever buys the car as they are due to be paying out a huge bill to fix the DPF .  Blue Astra reg DN14 XOH . Like I say lady was friendly and courteous throughout but with the illegal repair and trying to pass it off as replaced made me very disappointed and I would advise people to buy with caution from this dealership if it sounds too good to be true it probably is 10/10 for the lady dealing with me but 0/10 for underhanded car repair . I felt the lady who dealt with me had good intentions but as a business the sole aim was maximum profit with minimal outlay at the cost of the customer on this occasion ME .

Lucky to get 1 star. Should be minus 5. Not all reviews on here are legitimate. See 1 question asked. Replied by guy who has bought 2 cars from them!! This company is a complete joke. I purchased a vw tiguan VA08FVB for 4500. Test drive was fine. Journey home developed a fault within an hour. Took back within 2 hrs. However only refunded 4150. He obviously thinks I'm some kind of a mug. Will see him in court when he will be libel for costs too. Also contacted trading standards. Avoid these people like the plague. Horrible cowboy outfit

Bought a 59 plate 1.6l diesel fiesta and could not be happier. The customer service was excellent, even staying an hour after closing for me as I was stuck in traffic. The car is amazing and I'm so glad I chose this dealer over trust ford. Already recommended family members to use Heathrow trade cars!

I bought a Woltswaghen Golf with a faulty gearbox about a week ago.The dealer didn't allow us to make the test drive , saying the Government does not allow it. After 1 day i ask him about the warranty , and he says i can use it only after 30 days, after 2days - he says i can use it straight away! We paid £ 2,000 for a car which needed to change gearbox . At the end i sold him the car back, when i already bought insurance and road tax for the car. Please don't buy from them , they are  big sharlatanes!

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Heathrow Trade Cars

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