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Royal Berkshire Hospital

  1. Newbury
  2. Newbury Hospital
  3. Berkshire Hospital

Reviews, get directions and contact details for Royal Berkshire Hospital

Address: Newbury RG1 5AN, UK
State: West Berkshire
City: Newbury
Zip Code: RG1 5AN

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Reviews
London on land donated by Henry Addington, 1st Viscount Sidmouth, a local resident and former Prime Minister. The hospital was built by local architect and builder Henry Bryant, who won a design competition. King William IV took great care of the hospital before it was built, and as a result, his arms appeared on the central pedestal, although he died before the hospital opened. The hospital's first patron was William's niece and successor, Queen Victoria. [2] [3] In the 1860s, the original building was extended with east and west wings designed by Joseph Morris. In the 1880s a new chapel was added to the rear of the main building, along with tall side wings. Both the chapel and side wings were also designed by Morris. [2] [3] In 1993, the NHS Trust of Royal Berkshire and Battle Hospitals was formed to manage both Royal Berkshire Hospital and Battle Hospital, the city's other general hospital. On February 24, 2006, the Queen, accompanied by the Duke of Edinburgh, inaugurated the new buildings of the Royal Berkshire Hospital. This was to celebrate the completion of an eight-year project to move the services of Battle Hospital to the Royal Berkshire Hospital site. In August of the same year, the trust became the NHS Foundation Trust under the name Royal Berkshire NHS Foundation Trust, reflecting its new status and the closure of Battle Hospital. [3] [4] In 2008, the hospital was awarded "Excellent" for its use of resources and "Good" for the quality of its services in the annual Health Care Committee's Annual Health Examination of All Hospitals within the National Health Service. The Accident and Emergency Department is always one of the most efficient in the country, with more than 99% of patients being examined and treated, admitted or discharged from hospital within four hours. [5] [6] In August 2010, it was reported that the number of hospital posts would be reduced by 600, from a total of around 4,000, to achieve a savings of £60 million. In October 2013, as part of a screening process by the Care Quality Commission, based on existing data and intended to be used in prioritizing inspections, the Trust was placed in the highest risk category. [7] [8] [9] On 5 March 2020, a patient at the Royal Berkshire Hospital had the UK's first confirmed death from the COVID-19 pandemic. [10] In August 2020, the Royal Berkshire Hospital in Reading trialed an emergency department for the elderly and frail. [11] In November 2021, the Royal Berkshire Hospital in Reading began consulting the local community about a major redevelopment of the existing hospital or alternatively an entirely new development on a different site, to ensure that future planning and developments would cover everyone's needs. [12]
Incredibly pleased with my treatment. I attended minor injuries and was quickly triaged to be diagnosed with a broken ankle. It took a little time, but they got me into an overnight bed and managed to get me scheduled for a surgical repair the next day. All staff was friendly, helpful and attentive. I was pleasantly surprised that I could receive the treatment so quickly and was reassured by staff every step of the way. There was a high number of patients at the hospital, so I was very thankful that the doctors managed to assess and discharge me the day after my surgery. I cannot thank the staff at Royal Berkshire Hospital enough for their exemplary care. Thank you for repairing my ankle.
Had Appointment at the R.b.h at the eye block, i was treated very well. Staff were very friendly and helpful and easy to talk to. Even though i was expected to have a cataract surgery done that didn't happen, they put me at ease. Thank you all.
I don’t have words to say how grateful I am, to all of the members I meet in Reading Hospital. From the 999, to Ambulance Crew Members, to the A&E doctors and Nurses ,and not last to the acute medial unite. Every person I meet in here was friendly, easy to talk to and very supportive, even tho clearly there were very busy. I personally think they definitely deserve more respect and certainly more additional remuneration. It was Christmas Eve when I arrived and they make me feel like a part of family with their kindness. I wold like to thank everyone, the catering team, cleaning team, health careers, Nurses, Doctors and admin team. I do not remember many names and apologies about that but I would like to mention Gabriela Cimpeanu, Ade from A&E, Jessica, Nurse from Zimbabwe and everyone for their outstanding level of care. I heard a lot of negative comments about hospital, however my personal experience in here was amazing. I can now certainly say that they are Angels on the Earth and tell everyone who reads my comment , if you can help them in any way , at least give them the respect they deserve. I’ll finish my comment by saying well done Acute Medical Unit. Well done NHS. Thank you all
Our GP referred my Mum to the RBH A&E department at 1530 yesterday for an urgent assessment - we left at 0230. The experience was absolutely appalling not to mention concerning. My Mum suffers with heart failure and other life changing illnesses. I had to ask four times over a three hour period for her heart medication, each time being told it was on it’s way - it never arrived. The hospital eventually said they didn’t have it to hand. Admittedly, A&E was at capacity, but this should be expected on a Friday and planned for in advance. We witnessed a poor woman have a seizure whilst waiting. There was absolutely no sense of urgency to assist her and one employee wearing green scrubs even looked on smirking which seemed bizarre given the circumstances. Other people in the waiting room came to her aid. A wheelchair user gave the family her own pillow for the woman’s head. Another man lay on the floor in agony for hours, often vomiting and nobody checked on him. The waiting area often smelt of smoke due to the smokers standing at the entrance door. The toilets were filthy and only received brief attention some six hours after our arrival. The casualty journey needs reviewing. There is too much unnecessary and pointless interactions when you get them and casualties presenting higher risk conditions should be seen before those with conditions that could be treated at home. The medical staff seemed overstretched and stressed, but that’s no defence for not getting the basics right. My Mum was asked three times if she’s normally fit and well which was baffling given that her medical notes and history were provided several times suggesting otherwise. On two occasions, two Consultants assumed my mum was somebody else. The confusion, no doubt was largely down to their poor record keeping. Personal casualty details were scribbled down on blank pieces of paper for all to see. Prior to leaving we were given some medication by a Consultant. Twenty minutes later a Staff Nurse issued us with the same medication. We explained we had already received it and a dose had been taken. She asked who had issued it and told us it hadn’t been signed out. She also pointed out my Mum’s name wasn’t even on the box. At times it felt like we were in a hospital in a third world country. It was shambolic from start to finish. The Clinic Lead proudly displays the hospitals core values compassion, aspirational, resourceful, excellent everywhere, which only adds insult to injury when it’s clear for all to see that they aren’t being delivered. I hope improvements are made before/if we ever have to return to the RBH.
I attended Minor Injuries yesterday with a suspected broken wrist. I was treated swiftly, competently and very kindly. I was home, in a plaster and sling in well under 2 hours. God bless our amazing NHS.
6 yr old daughter has an infection in her ankle. Arrived at A&E at 6pm, she wasn't admitted until 10.5 hours later. 10.5 hours sitting in waiting room !! Completing tests one after the other rather than in tandem to save time. No sense of urgency, not a whole lot of empathy, and just shocking service. Daughter was admitted for a week with this. Ultrasounds, MRI scan under general anesthetic, multiple bloods, anti biotics for 3 days given IV and orally. Finally discharged on a Sunday at 7pm and no pharmacy has the medicine they have written, drove round to 4 in total. Ended up at hospital and took a further 3 hours to get medicine after many a heated conversation. For the shambolic service you are provided, why would we want to pay more for this with no expectation of any improvement. Cant day avoid as we dont have a choice and their lies the problem. No competition.
I do like the old part royal Berkshire hospital because I like the old side I'm not keen on the modern bit.
Doctors and surgeons are excellent. Admin staff very helpful. The only let down is some nurses seem to think they know it all and give you bad advice or unprofessional opinions. One nurse also didn't listen properly, as I had repeat almost everything I said three or four times.
Appalling service, provided to my wife who was taken into A&E after being detected as suffering from high levels of infection by the paramedics who arrived after we called 999. After being made to wait for more than 5 hours, she was asked to go home and take paracetamols. In between she suffered from muscle cramping and cold but was rudely refused even some biscuits when she requested for some food. The paramedics had promised she would be admitted with a bed allocated for the night. However, the hospital did not act accordingly. We pay a lot of taxes and expect a much better service from the NHS, which deals with public health.
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