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Reviews, get directions and contact details for Roman Originals

Address: Dolphin Quays, The Quay, Poole, Dorset BH15 1HU, UK
Phone: 0844 587 0475
State: Poole
City: Dorset
Zip Code: BH15 1HU

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:30 AM – 4:30 PM


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Reviews
Some things a bit pricey and rude unhelpful staff.
Some nice items, mostly for the more mature lady, but not all. I've had a couple of items that didn't wear well at all, like the velvet pattern trousers I bought on which the velvet pattern rubbed off the first time I wore them. I was sat at a friend's house drinking tea, so hardly heavy use. I decided then to stop buying from Roman. Also the items in their sale have been brought out every season for years now, but are still the same price. Customer service in this particular store is also a bit poor, some seem to look down on anyone less than 75 and others just leave the store unattended while they're in the stockroom or wherever.
Very bad experience. My mom she came from Ukraine and did shopping in this shop today, sales assistant started shouting to her because she came 10 minutes before closing. Management should training staff because this is not firs time. One year ago the same person was shouting on me and my friend because we touching close by hands… and after we just stoped going there.
Nice clothing but the ladies in there follow you round like your going to put something I your pocket very off putting so just walk out and spe d my money elsewhere
Lovely clothes, I find it better to go to the shop than buy on line returns are not good on line.
Beware when sending an item back for a refund. I've waited over 4 weeks so far ! They do not even reply to the 'contact us' and their phone line is constantly 'down'. Not happy !!
Helpful staff big selection of stock reasonable prices
Good range of Christmassy clothes and dresses in most sizes. Helpful staff, 3 changing rooms. No cash refunds but vouchers or exchanges.
Very disappointed with the selection of clothes compared to the shops in Stourbridge and Merry Hill shopping centre that I would normally visit before COVID.. sizes were not available on most of the stock. I wonder if it is an end of line store.
Good clean shop staff very helpful plenty of stock to buy with plenty of sizes
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