facebooktwitterpinterest

Reviews, get directions and contact details for Richard Hardie Durham

Richard Hardie Durham
Address: Alma Place, Durham City Retail Park, Durham DH1 2HN, UK
Phone: 0191 386 5522
State: County Durham
City: Durham
Zip Code: DH1 2HN

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM


related searches: Autotrader, Evans Halshaw, Lookers, Arnold Clark, Bristol Street Motors, MOT check
Similar places near
Lancaster Toyota Durham Lancaster Toyota Durham 149 meters My daughters car was re called for a fault regarding a rear window and while it was i...
Evans Halshaw Renault Durham Evans Halshaw Renault Durham 178 meters I bought a used Dacia here. I dealt with Derek Randell, he was excellent. Very pleasa...
Pulman ŠKODA Pulman ŠKODA 545 meters Every time I come here the service is great, the staff are great. Always the best ex...
Elvet MINI Elvet MINI 573 meters I have just received fantastic customer service from Vertu Mini Durham. I have felt t...
Cooper Durham MINI Cooper Durham MINI 626 meters I would not hesitate to recommend Cooper Durham I recently purchased my 3rd mini from...
SG Petch Durham SG Petch Durham 782 meters I turned up at the dealership in need of a quick fix for an issue I’d had with my aux...
Pulman Used Cars Pulman Used Cars 1 km A decent stock of VW group vehicles. Cafe on site as well. After sales team are great...
We Buy Any Car Durham We Buy Any Car Durham 1 km The offer they give you online is £500 more than what they actually offer you when yo...
Bristol Street Motors Ford Durham Bristol Street Motors Ford Durham 1 km Very polite, friendly and extremely helpful in all aspects. I had my previous car sol...
A690 Specialist Car A690 Specialist Car 2 km Excellent service from first visit to the day I collected my new vehicle, a lot bette...
BMS BMS 3 km Fuss free service. All promises honoured. The deal was sorted efficiently in a friend...
Durham Motor Company Durham Motor Company 3 km Great garage just bought my range rover there
Pulman Volkswagen Pulman Volkswagen 3 km Outstanding service! They have plenty of stock for used and new VWs, the staff are fr...
Vertu Honda Durham Vertu Honda Durham 4 km Vertu Motors, and in particular Ryan Woolsey, helped me with the purchase of my new c...
Bristol Street Motors Vauxhall Durham Bristol Street Motors Vauxhall Durham 4 km I rate Bristol street motors very high as I had a very good customer experience. The...
Fred Henderson Ltd Fred Henderson Ltd 5 km Very professional. Recently had a crash and they were very informative on how to pro...
Dunelm Car Sales Ltd Dunelm Car Sales Ltd 6 km Bought a car here. The people there were nice and prepared the car pretty quickly rea...
Ouston Car Sales Ouston Car Sales 6 km Decent selection of cars mainly low mileage, got a fiat panda for my daughter, she’s ...
Reviews
Richard Hardie Durham has undoubtedly the best service department iv ever dealt with. Super friendly very well priced and they do exactly what they say they will do. The sales team are equally friendly not too pushy and are very honest. I would recommend you make them your first port of call when looking for a new car
7 years ago (27-03-2018)
Bought a second hand Fiat 500 which is fine. Only one key was provided at handover. I was promised another would follow. Over the last ten months I have been in to the showroom 3 times, rung on a couple of occasions and also emailed. I get passed around but no one is interested in actually solving the problem.
7 years ago (28-03-2018)
Friendly and honest sales team who helped through every step of the sale. Took time to listen to and answer questions. The service side of the business is the best service team I have come across that is why i have dealt with Richard Hardie Durham for the last 12year Barry Johnson
7 years ago (30-03-2018)
Wouldn’t recommend this dealer to anyone. Brought my Peugeot 208 here after having clutch issues. They checked it on 2 separate occasions and their only conclusion was that I needed a new clutch, and quoted me £1300 for the job. (My car was around 2 years old at the time, I’d only had the car for 6 months and it had 48,000 miles on). The Peugeot warranty is apparently up to 60,000 miles, yet they refused to do it under warranty claiming clutch warranty is only 40,000, the difference of 8,000... I decided to take my car to a local dealer to get a better quote after their quote just being ridiculous and got a quote of £360, big difference! When my local garage assessed my car they were convinced there was nothing wrong with the clutch itself and opened the bonnet to look further, and what follows is just disgusting. They found that the slave cylinder in my car was leaking clutch fluid extremely heavily, which is why my clutch would often get stuck when driving. On 2 occasions, they failed to detect this issue, or actually, just failed to tell me about this issue, as the mechanic found blue roll stuffed into where the slave cylinder was, in an attempt to prevent the fluid from leaking out onto the floor and to stop it from being detected by myself. Obviously extremely angry, I visited this dealership for a third time, and asked to speak to their ‘manager’, if you can call her that. When I explained the issue she refused to listen and claimed that it was not their doing, apparently they don’t use blue roll and it must have been from my service when I bought the car (doubt it would have lasted for 6 months and went unnoticed...). She refused to provide me with a courtesy car and made me drive the car back home in this condition which obviously wasn’t safe. They offered to complete the work at a later date but refused to fix the clutch still. I decided that I didn’t want them to touch my car again and went to another Peugeot dealer who were much more accommodating and they fixed the issue with no questions asked. Turns out.. I don’t need a new clutch. But they would have been happy to take £1300 off me and bodge the other job. Absolute joke of a dealership, no wonder they never seem to have any customers.
7 years ago (11-01-2018)
Car booked in for MOT they cancelled day before as problems with machinery. I was promised they would let me know on the next working day what was happening. After 2 days I rang back to be told it wud not be fixed for another week but nobody had informed me. I was informed to just take my car elsewhere! Rubbish customer service!!!
7 years ago (06-03-2018)
Comment on this business

to add Richard Hardie Durham map to your website;



We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy