Pulman Volkswagen

Reviews, get directions and contact details for Pulman Volkswagen

Address: Abbey Rd, Durham DH1 5HA, UK

Phone: 0191 336 0030

Website

State: County Durham

City: Durham

Zip Code: DH1 5HA

opening times

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 10:30 AM – 4:30 PM

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Reviews

Outstanding service! They have plenty of stock for used and new VWs, the staff are friendly and helpful, Malcolm assisted me through the entire process he was patient and helpful answering all the questions I had honestly and clearly which in the end helped me find the perfect car. They even offered a good deal beating the price of a similar car at a rival dealership. When the car was ready to be picked up it was covered up which was a nice touch considering most dealerships will only do this for new cars. I will be visiting Pulman again when the time comes for a new motor!

 7 years ago (28-03-2018)

Always a pleasurable experience. Great friendly staff and a really nice cafe inside. Best VW dealers in the area fantastic showroom and waiting area. Complimentary sandwich and drink while your car is in for a service. Wouldn't dream of going any where else. Best prices and the best deals for new and used cars. Always speak to Steve Swainston and Chris Taylor who are very attentive and professional.

 7 years ago (21-02-2018)

Always very helpful and you get a free coffee or tea and a bacon sandwich while waiting for car to be serviced.

 7 years ago (12-04-2018)

I vowed I would never return after the initial purchase of a brand-new VW Up exactly a year ago - due to underhand tactics with the purchase price!! However, despite my better judgement I have just returned for the first service. When I booked it in I made the garage aware of issues with the front brakes, an ongoing issue which has forced my hand in returning the car to Pullman. The garage has had the vehicle all day and the issue remain, staff couldn't comprehend the basic premise of the technical issue, the receptionist was more interested in my breakfast sandwich and coffee than my car!! Come on Pullman decide are you a café or a garage..... if service is the order of the day.... the garage makes a fuss of the complimentary wash and hoover - the wheels haven't been cleaned and the car remains filthy inside! You have just charged me a £150 for 4 litres of oil and a filter and half a wash and my brakes still don't work. I wish I utilised my usual independent VW garage - you don't get a sandwich, but you get an outstanding service!!!
One word describes my service today - PATHETIC!!!!! I will never return!!
It’s unfortunate that I had to award any stars!!!!!!!!!!!!!!!!

 7 years ago (07-04-2018)

Warranty work done quickly and efficiently many thanks to Don the warranty manager. Top bloke friendly and no bulls**t.

 7 years ago (21-02-2018)

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Pulman Volkswagen

Reviews, get directions and contact details for Pulman Volkswagen

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