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Reviews, get directions and contact details for Red Heart

Red Heart
"New, fully refurbished, family-friendly, pub in the heart of Ruddington. Serving up great drinks, plus fresh and vibrant eats for lunch & dinner."
Address: Easthorpe Street , Nottingham NG11 6LB, NTT, GB
Phone: 0115 921 6453
State: NTT
City: Nottingham
Zip Code: NG11 6LB


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Reviews
Came to try the menu at the newly opened restaurant and wasn’t disappointed! I opted for the calamari from the Tapas section as a starter which melted in my my mouth and the fillet steak I had as a main was cooked perfectly- juicy, tender and flavourful. The Service was also fantastic and the team couldn’t have done enough. We will be returning.
Absolutely fantastic experience at The Heart at Ruddington! The food was delicious, especially the tapas, which was full of flavor and perfectly cooked. Each dish was a treat, and the variety made it easy to try something new. The service was warm and attentive, making us feel right at home. To top it all off, the drinks were reasonably priced, which was a pleasant surprise for the quality on offer. This place really knows how to balance excellent food, great service, and good value. Highly recommend for anyone looking for a lovely dining experience!
Fabulous Sunday roast today. All really fresh and clearly homemade. The crackling, roast potatoes and cauliflower cheese deserve a special shoutout. Thank you to Imogen and Fran for looking after us. We will definitely be returning.Food: 5/5
Reasonably priced Sunday lunch. Ideal portion size. Lovely vegan and vegetarian option. Staff very helpful and friendly. Introduced themselves for a personal feel. Lovely warm atmosphere. Great Garden for the kids too! I will definitely be back. Vegetarian options: Lovely vegan and vegetarian dish. My family were jealous!
We visited the pub and it was amazing. Whilst the staff are new we found that everyone was attentive. The food was astounding and the service was top level. We would definitely recommend this pub to the local community. Food: 5/5
Amazing pub with a lovely welcoming atmosphere . Have eaten here and the food and menu is extensive and delicious. Great service from lovely team of staff. Can’t recommend it enoughFood: 5/5
Would not recommend even contemplating trying here. Came for a double birthday celebration, left feeling regret and upset with the situation. Staff not trained, food is not great, management so so poor. Drinks order wrong but we stayed quiet as we appreciate that new staff members make mistakes and this pub opened nearly a month ago. 4/5 meals came and all of mediocre quality and one missing still, which we had stated generally to a staff member. We found a manager and when asked about the 5th meal- “it will come”, well they were not stressing, stood in a corner talking. When the manager was asked again later into the meal, he was trying to ‘ascertain’ where it was, blunt- no apology, no priority, no nothing. Sat waiting. Meals being given to other tables now. Wasn’t busy, we were the first order of the day so what went wrong here? We all finish when the last person gets his meal- microwaved and small portion. No apology at this point, no manager to see to us, we had to get up to find them again. Why are they not shadowing staff members so early into its opening? Caring and checking on things? This is the bare minimum for a mildly successful pub. We thank the staff member that sat with us and got down on our level and took the time to apologise, and they should be recognised for taking accountability, rather than the actual manager, who started to argue and call us ‘mate’ and ‘irate’ when he came over to question why we didn’t enjoy the food and the ‘service’ provided to us. Shocking really. Manager was fine to see a staff member get upset about this and we let her know throughout that it was not her fault, that it was a managerial issue. Please train your staff until they are confident and be nicer to your customers, this behaviour scares people off. You can find much better food and service in Ruddington.
Came with a group of friends for a Saturday night groove ! Live music kept the place with a buzz and the delicious and reasonably priced food made it a treat. Recommending this pub to the local community!Food: 5/5
Came for a Sunday lunch today and the food was 10/10 - absolutely amazing!! Lovely staff and atmosphere too - huge thanks to Jack and the team!!Food: 5/5
Visited the recently refurbed Heart! Jack and the team are amazing!! Great atmosphere, amazing food and customer service! Would definitely recommend. Rach & Kel xFood: 5/5
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