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Reviews, get directions and contact details for Q-Park Chinatown

"Q-Park Chinatown is an underground car park in the heart of Chinatown. It is ideally located close to Covent Garden, Leicester Square and the West End. This car park has sixteen 7kW Electric Vehicle charging points. They are located on Levels -1 and -2 of the car park."
Address: 20 Newport Place , London WC2H 7PR, XGL, GB
Phone: 020 7287 5951
State: XGL
City: London
Zip Code: WC2H 7PR

opening times

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
Avoid this car park at all costs, they are infamous for lack of security, probably cause they are in cahoots with the thieves. From the police to the rental company, to the tow truck that came to collect the car, as well as the security guard and other customers, all told us that this is a very common occurrence in this seemingly secure car park!
Disgusting ! Car park full of gangs with lots of incidents about vandalism and theft. Stay away from Qparks and park in well lit streets. You will be way safer. Do not compromise your security, property, and money with these gang getto car parks.
AVOID CAR PARK. Full of thugs and thieves. I paid £30 to park there for three hours to end up getting my window smashed and belongings taken.
Booked online barrier opened on arrival, clean carpark in-fact exceptionally do. Nice reserved space. Noticing is clear Do Not Leave Valuables in the car. We drove down from Suffolk and left nothing in the car, neither did we return to load car or drop off anything… car was intact and barrier opened to let us out on exit. For us it was a perfect experience and did not see any cars on -2 level with damaged windows.
Stop going here. My car was parked and within 1 photo, items were stolen from the car. My car had a driving recorder and I could clearly see the vehicle volume and registration number of the criminal. However, the company was indifferent and did not receive any response. Tell Driving Home to contact your insurance Your staff just hung up on me and your website cannot upload reports.
Avoid this car park unless you want your windows smashed, nothing left in the car but still the car windows were smashed, every day I’m hearing about and seeing cars being broken into and the company do nothing about it apart from tell you how safe it is and how you should not leave valuables in the car. There use to be someone there and security by the door now there is nothing which makes you think there encouraging it or turning a blind eye to it, they take the prices up, just painted it but say they can’t afford security, something very suspicious as it’s a daily occurrence and they never seem to have any footage, how convenient, it’s safer to park on the street. Two more cars this evening.
DO NOT USE THIS PARK!!! BE AWARE here is a crime hole!!! My back window has been broken into a couple week ago. There is nothing on display from the window and it still being broken. At the same time there were another 5 cars been broken into!!! It was on a Friday night! Cannot find anyone working onsite, so we had to called the police but no one can help. Not sure their CCTV is on not not. JUST AVOID THIS CAR PARK!
Perfect parking lot if you dont like your car window as there are bunch of people smashing car steal property i parked my car at 16.10.2021 around 9pm and pick it up at 00:38 I saw it got smashed and my bags got stolen. As one of the biggest parking company in UK it becomes the most dangerous place to park your car as far as i know there are 4 accidents like this happened already and it still happening. I email the qpark they dont wanna take any responsibility there are cameras literally near my car and they said they could not see the footage. In total i lost £4000 including bag lost and window and i still need to pay £40 parking ticket. As name of secure car park it just not secure at all, no one take responsibility means we all can go in there and smashing car steal stuff and walk away like free man, what an easy way to get rich. I emailed them like week ago and they dont reply me anymore in this case i will just advertising for you guys of how irresponsible it is.
Unfortunately we were the next victim at this car park. Rear window was shattered and some Xmas presents taken. Can’t believe that this car park is still allowed to operate when clearly safety and security has been compromised. We were not the only unlucky ones last night and based on all the reviews here, there were plenty more unfortunates. Q-Park said it’s not their liability as we parked at our own risk, raises plenty of serious questions and concerns! Local council/safety organisations/police should really check into this to oversee that the carpark is actually providing proper service to consumers and not just allowing people to keep parking and getting their vehicles broken into at every opportunities and still having to pay their high parking fees. Not everyone will check reviews before parking! I do believe that if this is a different business, that has been providing such a failure service to consumers they would have been checked out by now. #chinatown #metropolitanpolice #westminstercouncil #chinatowncouncil #lcca #Q-Park #londonchinatown
DO NOT PARK HERE - READ THE REVIEWS!! Our car windows got smashed which if you read the reviews is a daily occurrence. It almost sounds as if Q Park are complicit as by the sound if things it's been going on for a while and nothing appears to be done. Safer park on the streets!
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