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Premier Inn Hull West

  1. Hessle
  2. Brough Lodging
  3. Hessle Restaurant
  4. Hessle Lodging

Reviews, get directions and contact details for Premier Inn Hull West

Premier Inn Hull West
Address: Ferriby Rd, Hull, Hessle HU13 0JA, UK
Phone: 0871 527 8538
State: East Riding of Yorkshire
City: Hessle
Zip Code: HU13 0JA

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
This is a typical older Premier Inn. The rooms are comfortable but haven't been refurbished for a while no Premier Plus features like coffee machines for example and there is no air conditioning so my room had a fan running when I arrived. The shower in my room did have a leak so most of the hot water actually came out of the back of the tap rather than the head, so it was a little chilly each day I was there. Staff on the reception are really friendly.nnBreakfast is served in the adjoining pub, which you can reach via a connecting door from the hotel rather than going outside. Service there was OK but did feel a little frosty. Furnishings were looking a little sad with ripped cushions on some chairs.nnParking is free for guests but you have to sign in on a tablet on the reception desk otherwise you'll get charged due to an ANPR camera. The hotel is easy to find just off a roundabout and is in a quiet location on the western outskirts of Hull, so if you're looking for somewhere in the town with things to do in the vicinity I'd look elsewhere.
We needed 2 nights accommodation near hull with breakfast and evening meal. Very polite staff and clean and comfortable rooms. The bar is a bit expensive but all in all we would recommend this premier Inn and brewers fayre .
We stayed for two nights and had a conjoining room. This was a perfect set up for a family of five.nThe staff had put on a scavenger hunt for children to find ice creams symbols to win a treat, which I thought was a lovely idea.nFront desk staff were kind and helpful, interacting well with both the adults and the children, which made everyone feel welcome.nOur rooms were clean and modern the TV didn’t connect to many of the channels but we eventually managed to find CBeebies which worked.nComfortable beds.nTowels etc. were well-stocked and we had plenty of beds to choose from.nThere was a play park, grass area, outdoor seating, restaurant and indoor play area though this was mainly closed.nGood sized car park.nGood location, close to the Humber Bridge, Cottingham and a short drive to Hull City centre.nnThe only real downfalls were:nOne lady who worked in the restaurant who my party felt had poor customer service. For identification, she was of slim build, with tied up long brown hair, wearing a black shirt and black cardigan, possibly in her 40s/50s. Her demeanour was poor and everything seemed like an inconvenience for her. It wasn’t just on one occasion dining with her, it was several and I also observed her interacting with other customers the same way. It was a real shame because every other staff member we interacted with were welcoming, friendly and were keen to help in whichever way they could. I apologise that this reflects badly on other staff members. She may just need additional training.nThe indoor play area was only open for half a day over the three day period we stayed. When I asked the lady above if the play area would be open today, she responded rudely, blaming staff shortages.nNo air con it was a hot couple of days but fans were provided.nNo lift so had to carry buggy/suitcases up/down stairs.nI could hear running/jumping from the room or corridor above non-stop for a couple of hours, well into the night 11pm. This is a sound-proofing issue, which I can’t imagine would be an easy fix, but always good to note.nnWe had a wonderful break here and we would definitely return
We had a family breakfast this morning Sun 29th June 2025. We were celebrating a belated Father's Day. Service from Andrew in the red top and his colleagues was nothing short of incredible! It was such an obviously busy morning, however nothing was too much trouble for them. They showed equal respect towards adults and the children when presented with a question. It made the whole experience very pleasurable. Thank you team. x
Great stay. Nice surroundings and good food. Peacock's in the carpark was a nice added extra
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