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Reviews, get directions and contact details for Premier Inn Durham City Centre

Premier Inn Durham City Centre

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A great city centre location, this Premier Inn is conveniently located for attractions including historical markets, the Cathedral, Castle, Gala theatre, as well as various bars and restaurants.

Address: Freeman's Pl, Durham DH1 1SW, UK
Phone: 0871 527 8338
State: County Durham
City: Durham
Zip Code: DH1 1SW

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
On arrival there was a power cut, however the staff were very calm and patient. They welcomed us when the power came back on and helped with our luggage. They were very informative about things to do in the city and the service was always prompt. Our room was clean and spacious with all expected amenities and more, including an ironing board, extra pillow and fan.
Great stay at this Premier Inn over Easter bank holiday weekend. Hotel is clean and modern. 2 for 1 cocktails after 5pm on an evening. We arrived 2 hours before check in and the staff happily looked after our bags whilst we went out for lunch. Allison was lovely and even gave our two little girls 6 and 3 a chocolate Easter bunny each, which they loved. Kim was also very friendly and helpful.nWe slept like logs, there was no noise from outside at all despite it being a very busy weekend.nAnd the breakfast was lovely and great value. Wouldn't hesitate to recommend this hotel if you are heading to Durham.
Rooms are recently refurbished and exceptionally well cleaned. Check-in via the self-service machines is quick and easy. Service and hospitality on the reception was also great - in particularly Colleen, who helped us retrieve a lost item from our room without any hassle. Thanks again.
Fantastic location and the rooms are nicely renovated, clean and meet the usual Premier Inn standard we're used to.nnParking is easy, in the multi story right behind the hotel and they have a voucher system for a discounted £8 for 24 hours which in the centre of Durham is very fair.nnBreakfast was great as always, although no decaff tea or gluten free bread, both of which are on the menu and have been available at other Premier Inns.nnStaff all seem friendly and welcoming.nnWould recommend they put a small seat next to the door in the rooms to sit and put shoes on, just something small missing from the latest room designs.nnFree Internet could be faster, but at least its free. Paid option available if it mattered.nnHand towel hanger also needed in bathrooms. Not sure who designed them not to have one, bit of a gap there.
Excellent hotel, clean, comfortable and great staff. Very convenient parking in the adjacent multi-story. We enjoyed our overnight stay.nnCheck in process needs to be better as technology was awful and Wi-Fi not that food either.
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