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Reviews, get directions and contact details for Premier Inn Canterbury City Centre

Premier Inn Canterbury City Centre

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Ideally located within walking distance of the historic sights of this stunning cathedral city and Canterbury East train station

Address: New Dover Rd, Canterbury CT1 1UP, UK
Phone: 0871 527 9408
State: Kent
City: Canterbury
Zip Code: CT1 1UP

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Great stay with children before our onward travel to the Eurotunnel and beyond. Fantastic, big room, no disturbances from outside or inside the hotel, nice selection of food at breakfast and a lovely view of the cathedral from our room. We thought the location was fab as it was walking distance to the city centre so we thoroughly enjoyed exploring some of Canterbury with the time we had! We would definitely return for future trips!
Hotel is next to a busy main road junction but windows are sealed shut and sound proof so I barely heard the traffic below my third floor room. Breakfast was good value and well stocked with staff also at reception being helpful and friendly. Room I had during previous stay had a decent view of the Cathedral and was situated further away from the road, which was much more preferable.
Staff are so polite, friendly and courteous, they cannot do enough for you. I got parked due to my disability but can see this as a problem for others. My advice is to park round the back, check in and drive about 1/2 mile for off street parking, far better than paying £20 for a day at the car park. The premier inn plus rooms are first class and great to have a fridge and coffee machine. Room has a great view of the cathedral.
Good branch with nice service and modernised rooms. Comfy beds and the breakfast was well laid out and clean/comfy restaurant area. Loses a point as the lifts constantly had issues.
I had the pleasure of a two night stay here for a wedding reception nearby. The welcome by one staff member reception could be best described as 'robotic', but that was only one person. All the dining room/bar staff were extremely helpful, quick to serve and very welcoming. I'd like to make a particular mention to Macauley and Deepa, who went above and beyond to serve 13 of us at dinner on the evening of 16th April. They were friendly, professional and the service was swift. The other lady I would like to make a special mention to, is Christine. She was there at breakfast on both the 17th and 18th, such a warm and friendly lady, professional, but just had that special 'something', a credit to the Company, as were MaCauley and Deeta. The meal deal of a two course dinner and breakfast the next morning is exceptional value. The only thing I would say is that the vegetarian/vegan options at dinner are limited, but other than that there is an excellent selection to choose from. I had the vegetable Thai green curry which was delicious and not too spicy, but very tasty, thank you to the Chef, we all enjoyed our meals. Breakfast is really good, something for everyone, except if you want vegetarian sausages you will have to ask, and order, but they are delivered to your table, so no big deal there, I just find it odd. The breakfast staff were also helpful and friendly. Note:- If you pre-pay for the meal deal, keep your receipt to show at breakfast as you will be asked for it, which is totally understandable and not at all unreasonable. The rooms are exactly as described in the adverts, big comfortable bed, everything you will need, hairdryer, coffee/tea tray, you'll want for nothing. The night staff were also very helpful in locating my car key, which I had left on a table near the bar, what a relief that was, so thank you, I wish I had got their names. Parking is OK, you can pay by telephone automated or on your mobile, but for that you will need to download the parking App. It's totally separate from Premier Inn, but the parking is quite limited there is another car park nearby, but more expensive. l'm not sure how you would cope if you've not been here before and you arrived at night, bring a torch! Signage from the car park to the side of the building to where the entrance to the building is none existent, again, you could be confused if arriving at night as you go around to the left. If you reach the Tesco cash point, go back a few steps and the entrance to the building is there, but the writing on the glass doors saying Premier Inn is does not stand out.nAll in all though, a brilliant stay I would definitely recommend and stay here again if I am in the area.
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