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Reviews, get directions and contact details for Perfect Smile Clinic

Perfect Smile Clinic
Address: 175 Boroughbridge Rd, York YO26 6AR, UK
Phone: 01904 786969
State: York
City: York
Zip Code: YO26 6AR

opening times

Monday: 9:45 AM – 12:45 PM, 1:45 – 5:00 PM, 5:30 – 8:00 PM
Tuesday: 9:00 AM – 12:30 PM, 1:30 – 5:00 PM
Wednesday: 9:00 AM – 12:30 PM, 1:30 – 5:00 PM
Thursday: 9:45 AM – 1:30 PM, 1:45 – 8:00 PM
Friday: 9:00 AM – 12:30 PM, 1:30 – 5:00 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed


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Reviews
This dentist wants to be shut down.very rude dentist and intimidate you and butcher you.if you have a fear of the dentist I would advise you find somewhere else.only interested in money .no people skills and you get kicked out for missing two appointments. Think they can talk to you like a 5 year old and get away with it. Worse dentist in york .....
8 years ago (24-01-2018)
The dentist I have seen the last two times was lacking in the manners department. I don't even know who she was as she never introduced herself. I gave her the benefit of the doubt the first time, bit no, definitely just rude! Asked not to see her again.
7 years ago (12-04-2018)
Bunch of rude, obnoxious robbers. Go elsewhere if you want decent work, and all of the agreed work doing. Owner is rude and a liar, staff are also disgustingly rude. Had to go elsewhere and PAY AGAIN because he decided he wasn't going to do what was agreed. Two crowns cost me the sum of £450+ instead of £227 due to this robber. Cheers sanjay (Robber)
8 years ago (16-09-2017)
Absolutely appalling service, missed one appointment, which I did actually ring to cancel. I've now been taken totally off the system and been refused any further appointments! Disgraceful
8 years ago (29-03-2017)
Having been with this dentist for almost 2 years, I find my elf cast out because I missed 2 appointments in that time. I’m pretty sure that there are far more people that have missed a lot more appointments than I have, I have always been very happy with the treatment from Dr Neil Archibald and my last appointment with him when I came in for a new crown fitting went just as well as expected. Until it came out quite unexpectedly, I rang the dentist on the Saturday morning, I spoke to a young lady and booked myself in for the following Thursday. I had to book the time off work to enable me to get into see my dentist, when I rang on the Thursday to check I was told that I had no appointment booked in, you can imagine my annoyance and the loss of my holidays in order to make this, i was told it was the following week, I told them I wasn’t happy but I simply got the brush off and there was nothing that could be done. I when I had my appointment and now with my new dentist (not that i was told Neil had gone) who was a lovely lady, I raised my concerns about this happening again I was reassured that she was using a much stronger adhesive and it wouldn't happen again.. SO MY UTTER SHOCK when less than 2 months later it’s fallen out again!!! I also got charged £20.00 for an emergency appointment, which firstly it wasn’t an emergency and that I had to wait 2 weeks for the appointment that’s not an emergency appointment by any ones standards!!!…. So I rang my dentist again to sort an appointment out to be told that I’d be removed from their customer list, at this point I was very annoyed but after speaking to their practice manager I thought she understood my point… Clearly not!.. I understood that because I’d missed ONLY 2 appointments in 2 years (little bit severe I think) but I expected not to be able to continue with treatment but she would speak to the dentists and see what she could do for me. However my point was that as a duty of care they should fix the crown that they have been paid for and that hasn't done the job that it was supplied to do and in less than 1 year of having it, it has failed twice... But no, as I’m NHS customer they don't want to know, if I was a full paying private customer I’m sure that I would be treated very differently... I have had to chase Sarah to get a response from her, and this finally came today to be told they are not going to do anything about it. TOTALLY DISGUSTING… AVOID THIS PRACTICE… POOR CUSTOMER SERVICE….
11 years ago (11-12-2014)
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