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Pdsa Pet Aid Hospital

  1. London
  2. London Vets

Reviews, get directions and contact details for Pdsa Pet Aid Hospital

Address: 4 Church Terrace Church End , London NW4 4JU, XGL, GB
Phone: 020 8203 2090
State: XGL
City: London
Zip Code: NW4 4JU

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Reviews
I would to say they are wonderful people. They took great care of my dog in her last few minutes. Talked me through everything what was going to happen and supported me on this hard time. Thank you so much.
The vet was lovely and kind to my puppy who had swallowed a sock. Swift service, quick resolution, and my puppy was able to come straight home. Only reason I have not given a 5 is because the practice could really do with a makeover.
The worst experience I’ve ever had. After taking my rabbit Roo to the emergency vets this morning for a potential blockage/gi stasis the vet did one glucose test and decided she instantly needed to be put down. No consideration or thought went behind her words… no thought of “this is someone’s beloved pet” just cold and bitter. I’m so grateful that I didn’t listen and took my rabbit straight home and waited for her normal vets to open she’s now being treated PROPERLY we were given many courses of treatments to try with euthanasia not even being a mention. Never again. I have never felt so speechless and distraught. How can you decide in less than 5 minutes that you have no other option than to put her down. You didn’t care to try a single treatment plan to help her. ABSOLUTELY DISGUSTING the vet in question should not be a veterinarian! I understand that she still after treatment may need to be put to sleep but that is a last resort after doing EVERYTHING THEY POSSIBLY CAN. The vet in question should NOT be allowed to deliver the harsh news as she had not an ounce of sympathy in her words. Disgusted. UPDATE: 15/03/2023 Roo is alive & well. After being told by this practice she had a blockage and needed to be put down I can confirm Roo does not/did not have a blockage. Did not need to be put down. And is alive, well & thriving. The vet who “treated” Roo should NOT have a license. To think if we’d of listened to her Roo wouldn’t be here. Absolutely disgraceful we bring our pets to you with trust. Trusting that you know what your doing. I knew the signs that Roo were giving me were point to early gi stasis and I was RIGHT. She went to her usual vets @ vets4pets they took her in for the day giving her emeprid, fibreplex, intravenous drip, scans & pain meds & she’s now home like nothing happened. Do not bring your pets here for misdiagnosis because I cannot tell you the heart ache, devastation and anxiety we have felt since this happened. So to the vet in question… thanks for nothing.
DISGUSTING TREATMENT OF ANIMALS! I called the emergency out of hours service because my cat was vomiting, unable to eat and drink and was bleeding. I was told it wasn’t an emergency and that I should ring back in the morning. First thing I called just to get this pathetic new system whereby you don’t get to speak to anyone, you have to go online to request a call back. I’m unable to go online so I’m given another number to call. I was on hold for 44 minutes just to get through to someone who took the details and said I would be called back with an appointment within 5 days!!! I explained my cat was in pain and unable to eat or drink and is bleeding, and all they said was it might be quicker than 5 days! DISGUSTING! I immediately went to a private vet who diagnosed a blockage in the urethra! If left any longer she would have died! 2 days later and my cat is on the mend but I’ve STILL not had the call back! Appealing system, disgusting neglectful organisation. You should be ashamed of yourselves!
Had to.take my puppy there. She was looked after well there and treated. I was always kept in the loop as to what was happening which was good. I only gave two stars because the cost was very dear. My dog was in there for less than 24 hours and it costs us almost £600. Despite that the staff was friendly and they seemed to know what they were doing.
Very happy with service helping us and misty on christmas eve when no one else would, pets at home a disgrace , thanks a million
They helped in an emergency with my new pup. Can't thank them enough. The only issue I have is that it's hard to contact anyone unless it's an emergency and it gets so busy with the dogs and animals some owners lack control with their pets. However, this is not the vets fault. They provide an essential service that needs extra funding and resources.
Having driven from carshalton to the hospital, over a. Hours drive, the reception staff were very cheerful and helpful. The vet was very thorough, explaining what was going to happen next. Although Ravern is still in hospital now, we are getting updates with his progress. We are aware he may not be with us much longer and appreciate the effort and lengths the staff are going to, to make him well again. Thankyou
Staff where friendly and helpful, whilst we was all off enjoying Easter they was working away helping our pets stay healthy
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