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Reviews, get directions and contact details for Paul Rigby Volvo Stourbridge

Paul Rigby Volvo Stourbridge

About

Serious About Volvo, Passionate about Customers

Address: Grange Ln, Stourbridge DY9 7HH, UK
Phone: 01384 441133
moc.dtlybgirluap@selasegdirbruots
State: West Midlands
City: Stourbridge
Zip Code: DY9 7HH

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
I drive an extra 30 minutes to get my Polestar 2 serviced at Paul Rigby Volvo in Stourbridge. Stress free environment, great coffee and biscuits too. And they do a great job! The workshop is visible from the waiting area so you can see what's happening to your car if that takes your fancy. 60k mile service done in 35 minutes for £127 including a wash. Can't ask for more than that.
A really warm welcome from Sue on the reception desk and a brilliant service from Tim. After a test drive and lots of time spent looking at different cars, interiors etc we made our choice and our order was placed quickly and efficiently. They even let us bring our dog Bess in to say hello and have some treats. An excellent overall experience and I’m looking forward to going back in to collect our new car when it’s ready.
Great visit and service here today - lovely to see a team working together well to get a job done. Todd was up front, honest and friendly and helped us feel relaxed, whilst Trevor and Maral pitched in to work through some of the sales "paper"work to complete the sale of our car. An attentive friendly team who took the time to understand our situation and requirements. Thanks to all - we are very pleased with our new car!
Friendly, helpful staff. Good choice of cars to look at. Test drove a couple. We decided to go ahead with a purchase and agreed a time and date to pick it up. Unfortunately when we got there the car hadn't been cleaned inside or out, requested work hadn't been done. Just made us feel a bit flat and we had to go back the following week. We are very happy with car.
The Turbo boost pipe split whilst travelling to our holiday destination. Even though this was an unplanned or booked visit to this Volvo dealership, All the staff couldn’t have been more helpful. We were stuck with 2 kids, a dog and a car full of luggage. They quickly diagnosed the fault and ordered the part for a fast delivery. Then helped us as a family for local suggestions on what to do for the day whilst the part arrived and was fitted. Thank you all so much for enabling us to continue with our holiday break. Top notch customer service at Paul Rigby Stourbridge.
I recently purchased a Volvo xc60 t8 from Sam, he was very friendly, knowledgeable and put every stop through the make sure we had our car quickly, Absolutely fell in love with it Monika
We recently bought a Volvo from Paul Rigby Stourbridge, Sam Martin was our point of contact from initial enquiry right through to handover of our new car. Sam did an amazing job answering all of our queries, keeping us updated on the progress of our order and making sure we felt informed and supported at every stage of the process. The part exchange process was seamless and straightforward and fair market value offered for our old cars, no quibbling. We absolutely love our new car, it’s exactly what we wanted and more and are very happy with our experience with the whole Paul Rigby Stourbridge team.
I have had the pleasure of utilizing the services provided by Paul Rigby Stourbridge on multiple occasions, and I have consistently been impressed by the exceptional level of service and prompt response times they provide. The staff demonstrates a genuine enthusiasm and commitment to assisting customers, which is truly commendable. Choosing Volvo as my first car has proven to be an excellent decision, as it has afforded me the opportunity to experience an unparalleled standard of customer service that is rarely encountered in the automotive industry.
My Volvo has been looked after by this dealership for 4 years now and I have nothing but praise for it. The staff are amazing - super efficient, friendly and helpful. Excellent communication at all times. Latest MOT and service with some quite major unexpected suspension work was no exception. Highly recommended.
Fabulous car dealers excellent customer service.Sam Read really did make me feel at ease when purchasing a car from this dealership. After buying the car he even gave me a the following day just to make sure that everything was ok, which I thought was really nice. Well done Volvo thank you.
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