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J R Wadhams Ltd

  1. Stourbridge
  2. Stourbridge Car Dealer

Reviews, get directions and contact details for J R Wadhams Ltd

Address: 45 Valley Rd, Stourbridge DY9 8JG, UK
Phone: 01384 891800
State: West Midlands
City: Stourbridge
Zip Code: DY9 8JG

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Ordered a fuel cap seal from them. Took a while to arrive. The seal did not fit..it was much too large. I assume it was from another model P5 maybe rather than a p6. Sent photos to show the difference but would not have it... no refund offered. Poor customer service and bad attitude. I would not recommend them and will not order from them again.
I've not bought from Wadhams for a couple of years as the restoration of my p5b is finished, but in the 2 years it took me me to do, the service I had from Wadhams was always brilliant. Great quality of parts and it was never a problem for me to come and collect.
OMG, the lady who answers your phones !! 17/01/24 @ 12.52pm. Does she have previous experience as a gp surgery receptionist by any chance?
After many good reviews I had no problem giving them my money so I spent over £300 on a Y pipe for a 3500S and after 4 weeks it was not sent so I finally got a response saying they in fact did not have the part at all despite it being marked as available! There is not excuse for such a large company to A take so long to send anything out and B to not have the basic skills to mange there website, avoid at all costs!
dealt with a very nice lady here who looked after me very well, was able to get all the parts i needed for my Rover P5 here, happy customer
Yet again, Wadhams have come up trumps - a very quick standard delivery of my new fuel pump for the old P5b. took much longer to get the time to fit it. All done and thanks to Wadhams. Keep it up, well done.
I phoned Wadhams to order a gearbox rebuild kit but was told that we just sell bearings and gasket sets separately. I asked how much individually and was told quite brusckley to look on their website. I then decided to order the parts and when I rang back , had message to say we're away till 14 /08 . Not Happy with this why did the woman not say that they would be closed for fortnight. A complete waste of time and will probably not use Wadhams again after 25 years as a loyal customer with 4 different P6 s. In response to your curt reply .I should get your facts right . Firstly my car is a 3500 S manual P6 and not a 2000 Secondly I had booked my car into the garage for the work on the 2nd August.which has in turn disrupted their work schedule and lastly it is not an off road car as you seem to think . I have been regularly using it most weekends for the last year until the gearbox became noisy.
After many years as a customer I was disgusted with the attitude of the female who answers the telephone. I orderd a part and they took the money one week later still nothing. When I complained I was told to take my Business elsewhere. Shame on you wadhams. Remember your customers made you and you appear to forget that. No more Business from you, you have plenty of competetion.
As a Rover P5B owner, I've been a customer for over 10 years during which time the company has offered a high level of service. JRW are in my view unmatched in the quality and the range of parts that they supply for our cars. I often feel that others should appreciate that the price of remanufactured parts necessarily reflects the research, tooling and product development costs involved. I wish JRW well for the future as they continue to develop their business and help to keep classic Rovers on the road where they belong.
Rare Rover 4 spd gearbox parts in stock, shipped fast!
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