Nuffield Health Fitness & Wellbeing Gym

I have used and been a member of many gyms around the city, and after careful deliberation, this is by far my favourite. There are specialist gyms and studios around, which may be better in some areas, but overall this is the best all round. There is a lot of equipment, catering to everyone. The equipment is well maintained, and anything that is broken gets fixed within a day or two. The staff are very friendly and they clean the equipment regularly. The equipment is clean, and there are wetwipe stations all around, so members wipe up after themselves and maintain the cleanliness. The saunas and jacuzzis are a great end to a workout, and the balcony overlooking the Thames is a real touch.

New member of City Nuffield. The male changing area - filthy/dirty in places; the stale musty smell is very off-putting! Fix it Nuffield ASAP!! The showers: smell of urine/sewage was so strong, if I had a full stomach there would be vomit added to that disgusting aroma! Sauna/steam areas were fine. Swimming pools had not been cleaned in a while! You have a lot of cleaning team members. I am sure they could be trained differently, maybe different cleaning products that leave a more pleasant smell? I have no issues with your cleaning members doing their hair or face in the male changing rooms, but not whilst the place could use a good clean! At one point there must have been 5 or 6 females at the reception desk and no customers. Perhaps you could better use these personnel and put them on cleaning duties? Nuffield, be warned, you have not got long before you sink into oblivion. You have many people with labels on; change the labels, rid the wastage, you can have a spotless gym with proud members happy to wrote positive reviews, only you need to CHANGE!!

Good facilities, friendly staff and the famous spa makes the price worth it. I had to cancel my subscription though because the gym was unusable at 6pm when I finished work only time I could go. It really does get busy, especially if you use weight machines or use free weights. To the point where I had to walk in and walk out 5 mins later every week day before giving up entirely and finding a gym I could actually exercise at during peak hours.

I have been a Nuffield Gym member for 6 months with Personal Trainer paying £277 per month. I wanted to cancel the membership and confirm with the Gym personal trainer. I asked for the Cancellation on the 31st to Gym PT and he said it was too early then I reminded him multiple times; I canceled direct debit on the 1st Dec and I informed him and he said it was okay. He already canceled PT sessions but for membership, he suggested I should cancel before the 15th of the Month which I did. I canceled my membership on 10th Dec. Now called Customer Service calling me and telling me that it's not before the 15th but one month advance notice is required so they want me to charge for January too!! The way the lady named MIA on call was talking to me was very rude; wasn't listening at all and kept saying I have to pay for January!! I sent them an email with the screenshot of WhatsApp that I confirmed with my PT. She said those screenshots could be anything instead of confirming with my PT; I gave his name too!! If they are not in sync with their Gym staff; we have to go through the pain!!! My PT agreed that he did not know there was a one-month notice required and hence, I was misinformed but the general manager of the Gym didn't agree and I had to pay an extra month despite following the instructions from the person I should been trusting as I was working with him every day.

I’ve been a member for a week, visited a couple 4+ times already. I’d say this is the best Nuffield by far, and one of the best premium gyms in London, and I’ve been to many brands. This easily competes with the ultra-luxury gyms, such as Third Space. I’d also ignore the negative reviews and see for yourself, this place has a huge amount to offer. Pros: • World-class selection of facilities, I especially love the spa area with a huge heated jacuzzi, and a cool-off area looking over the themes, and plenty of gym areas plus heated swimming pool • Staff friendly and always helpful, lots of freebies when signing-up as a new member • All the little free extras, adding up to a big plus: the ironing boards, body lotion, swimwear driers, key code lockers, free towels, etc. Cons: • For me, the only con is I wish there was a bit of extra space for remote working. The cafe area is open to the public so can get crowed, and they should really have a members private work area, like the Barbican one has - I’m sure there is space to fit this in somewhere Overall, a very premium gym, superb experience and I can’t wait to be a long-term member.

This gym is awesome! The facilities are huge, they literally offer everything! The only feedback is that the changing rooms could do with a little bit of a refurbishment. There is black mould in the showers and the benches look worn, but on the whole, given the size of the facilities, the team are doing an amazing job of keeping this gym clean and tidy.

A few days ago I wrote a review after some very negative experiences at this Nuffield gym. I complained about the general level of cleanliness, the lack of wipes available to clean the machines and weights before and after use, the temperature in the saunas being far too low and the smell in the pool area. I've been visiting this and various other Nuffield gyms for some time now, and I had the impression that this particular branch used to be first class, but that the overall quality of the gym had deteriorated in recent months. I gave it 2/5 and felt that they weren't really offering a better experience than a budget gym. I've changed my review because after visiting the gym again today, on a Saturday afternoon, I had a very different experience. The gym was clean, there were plenty of wet wipes in the dispensers to clean the equipment, the water in the pool was great, the sauna was running at 85C, the staff were friendly and overall I had a very good experience. What made the difference is that when I visit the gym after work, it is packed with people and I think the staff are struggling to cope with this peak in demand. As a result, areas don't feel clean, dispensers are not restocked, people leave their belongings and sometimes other items carelessly behind, all the weight benches and other equipment are blocked and some equipment is not put back properly so you can't find it. It feels overcrowded, maybe Nuffield are having some promotional events at the moment because it hasn't been like this for the last year. All in all, it's a great gym if you can get there outside of the peak hours. I'd give it a 4/5. In the evenings, even after 7pm, it feels overcrowded and chaotic, and if this is the only time you can visit the gym, a budget gym will give you more bang for your buck.

Yesterday I visited for the first time. They have the best sauna rooms two and best steam room. Three pools, at least one squash court and a few gym floors. One of my favorite NH gyms.

Scam Alert! The facilities are okay, but, Nuffield City will scam you every chance they get. When I initially joined, I was told of a certain monthly price and a list of facilities & privileges included, and as soon as I signed my contract, they started taking things away. First, there were multiple monthly guest passes that one could use — this went away, without any notice. Then, they claimed you can use their spa, but they closed it during the winter, “for power saving”, but without any discount to the customers getting less. In the 2 years that I have been a member, every other couple of months, they constantly increased the monthly price, and the only notification you get is an email especially titled, so that it gets filtered out into your spam. Lastly, when the constant price increases added up to too big of a difference from what I had originally agreed to, I tried giving them the contractual 30 day notice. As you would expect, that couldn’t have been that simple — they force you to pay 2 further months, after you stop going. Again, the facilities are okay, but whatever offer they give you, expect they’ll take away most of the extra benefits, and will significantly increase your monthly, and constantly! You’re honestly better off with Virgin!

Recently joined. Huge array of classes. Good selection of equipment. Staff are mainly brilliant. However huge lack of any “premium” gym service anymore. Towels are grubby. Changing room recently been very dirty in the evening. Spa area what’s left of it freezing and cannot be used to relax in, smells due to sitting water. No jacuzzi to save money although nothing given back to members. The one relaxation area you pay for £129 a month is gone making this no better than any other cheap gym. Mentioned this to staff who were eating on reception and not really giving a hoot! Not really what you’d call a club atmosphere!

Directions to Nuffield Health Fitness & Wellbeing Gym with public transportation

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