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Reviews, get directions and contact details for mydentist, Townsend House, Thetford

Address: Townsend House, 6 Guildhall St, England, Thetford IP24 2DT, UK
Phone: 01842 755373
State: Norfolk
Zip Code: IP24 2DT


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Reviews
Avoid at all costs.was told I needed 4 fillings.couldnt believed that so sought a second opinion privately. Xays and exam showed that I didn't need any . .want to give zero rating to .this practise.reception staff rude too
8 years ago (18-10-2017)
Every time i have been there has been bad, i went there last year for a filling at the time i was unfortunately on UC, but it meant that i was allowed free treatment at the time. they then sent Several letters as they believed i was supposed to be paying (And if i was supposed to pay i would have) I had to send several Letters to prove that i was in the right, and i still have no idea where i stand on it. I recently went back for a check up and i payed as i now have a job, and they sent me a letter today saying i have not payed and i owe them alot more money. which i will not be paying as i should not have to, i have recites and bank statements proving so. Some of the staff must not be trained in how to deal with forms. The staff can regularly be heard being rude / crude and do not generally offer a good service. DO NOT USE!! go somewhere else. I really wish it would let be rate it less then 1 star...
8 years ago (22-03-2017)
They cancel my appointment, then they send me a letter saying i missed my appointment, and the job they did is so bad its going to take a long time and a lot of effort for a real dentist now to fix, aviod at all costs
8 years ago (01-08-2017)
worst dentist in norfolk. they cancel your appointments with no notice. and staff are rude. avoid!
8 years ago (08-03-2017)
The telephone system is nothing short of terrible, i was told by a stupid machine that i am number one in the 'call sheet' (i was aiting 26 mins) i gave my phone number for a call back which didn't happen, they do not call you back,
8 years ago (29-03-2017)
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