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Reviews, get directions and contact details for Morrisons

Morrisons
"Take a trip to your local Morrisons for everything from your weekly food shop, to clothing, homeware, electricals and more. Head to Market Street to enjoy fresh, locally sourced produce. You can use our store locator to find a store near you or shop online and have your groceries delivered straight to your door. Our handy click and collect service means you can shop online as normal, choose a location and collection slot to suit you, and pick it up."
Address: Clemson St, Willenhall WV13 1QG, UK
Phone: 01902 636794
State: West Midlands
City: Willenhall
Zip Code: WV13 1QG

opening times

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
I am writing to express my dissatisfaction with a recent experience involving both your Click & Collect service and an Uber Eats order.nnI waited over an hour to collect my Click & Collect order, which is far beyond what should be expected for a service designed to be convenient. When I approached a member of your customer service team for assistance, they responded dismissively, as if it was not their responsibility to help. This lack of ownership and professionalism was extremely disappointing.nnIn addition, I’ve experienced similar issues with Uber Eats orders placed from your store, where delays and lack of communication have been recurring problems.nnThese repeated service failures suggest a breakdown in coordination, staff training, and customer care. I urge you to review these processes and take the necessary steps to improve the overall customer experience—both in-store and through delivery platforms.nnThank you for your attention to this matter. I hope to see improvements soon.
Went to morrisons today 19th June Willenhall got to self checkout had alcohol in my basket so needed approval the Asian assistant was chatting away to another customer and looked over twice but decided her conversation was more important than doing her job I waited but she was too enrolled in her conversation so I approached her and asked if she could approve my shopping she gave me a dirty look but without a word she came over approved it not a single word spoken shouldn't people being involved with customers have customer skills? Clearly she didn't and she's not the first member of staff at this store I have noticed who have no customer skills come on morrisons you boast about your prices but what about a training program for some of your staff in customer skills
I visit the cafe quite often my one complete is that it only has 2 baby chairs and they are not clean any time I've used them so it needs more baby chairs and be cleaned more often especially when you see staff standing talking
Amazingly polite stuff. I lost my wallet in their store unless them two minutes after it happened there was a voice on the ten I saying my name asking me to come and collect it. My possessions were all safe and sound at the Kiosk and they were sensible enough to follow the security protocol of making sure I matched my driver's licence. Very polite professional and understanding staff.
Shout out to Morrisons Willenhall staff where very helpful the lady on self checkout and the salad bar, as I picked up a large for the deal and was medium meant to be my bad took to change but instead of as I asked to reduce they squeezed in a medium that's being real appreciated so thank you and as always the world mix pasta, salads etc is always so flavoursome on on point!nStay blessed
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