Reviews
We have always had fabulous meals here but haven't been for a while so decided to return. We were told minimum 1 hour wait for food even though there must of been about 10 people in the whole place on a Sunday. When it arrived we all got different size portions for exactly the same meal. Tiny portions with not even a spoonful of gravy. It was just warm and didn't taste very nice.Was still hungry and got takeaway on way home. Never again
Nice warm place plenty of room various seating areas, not welcomed at the door so found our own seat. Was not sure of the protocol so asked at the bar. Chose meals and state table number. Queuing was a little difficult as no one knew which queue was for which..meals or drinks and some people got disgruntled as thinking people were pushing in. Whilst ordering our food, the member of staff took a phone call cutting us off mid sentence! Obviously quite understaffed but the staff working were friendly and polite at all times Informed the meals would take 1 hour to have as they were mad busy that day and when they have taken the carvery down ‽. Strange ... to take the carvery off when it's a carvary place to eat ?? And what we actually went for as it was a Sunday. We could see the carvery area still had plenty of food on counters ?? so again felt confusing to us to stop carvery servings . We got told by staff "Too many had already been in and they did not accommodate for more customers wanting a carvery" It was 2pm !! So with that information had to sit back down to check out the menu and reorder our different choices, joining the queues again. Drinks alittle pricey but not overly. Our meals arrived as stated 1 hr later. Photos make the dishes look nice but in actuall fact this is pub grub served on a very large plate making them feel they are serving fine dining and charging for that dining. The steak was ever so small in portion size and not cooked to the specified choice, charred too much on the outside, so tasted just burnt ..and alittle over done, no sauce/s to complement it and no options to buy some on the menu, the dish was tasteless no flavours what so ever, a very dry dish . The salmon again looked nice but the mash potatoe was watery and flavourless, they had a yoghurt sauce with cranberries, this made the mash potatoe very cold bland and really not nice to eat at all. The salmon slightly over cooked and again portion size so small that it was more suitable for a child as an adult. The spinach under the potatoe and salmon ended up being very soggy and cold. The pricing of these dishes does not warrant the quality or quality. The chicken skewer look great but on reflection it was only 4 pieces of chicken breast with some peppers and onion. Again no choice of a sauce to compliment other than the wee little pkts of vinegar brown sauce and mayo, so making this meal very dry to eat. Plenty of chips, side salad was okay but the garlic butter for the bread was not nice and so could not use it . Again for the price, these meals are quite small in quanity and not really good quality for what you are paying. Unfortunately not the first time to be very disappointed with this venue, group decision not to go back to this place for any meals ever again
I had steak pie, very good, lots of meat although the chicken kebab my friend had looked delicious. She sed it was. Our waiter he was lovely and friendly.the bar staff were nice and smiley too. Lovely lunch xxFood: 4/5
Been here three times now and each time has been really good. Food is great and the staff are brilliant, very helpful. Eight of us had a Xmas drink plus food and not one complaint. Definitely will be going again.Food: 4/5
Excellent food and good atmosphere for drinking.Food: 5/5
Asked for bacon well done but think it was some sort of joke tbh, bit of a p*ss take and food was also cold.
Very disappointed with the boxing day festive meal. It was booked for 4 adults and 2 children under 5. We waited 40 mins for the starters to arrive, we had two children under 5 who were hungry.the starters arrived and we waited another 40 mins for the mains to arrive ,they brought the adults out first. I had to go and ask where the children's meals where, when ours arrived they had no Yorkshire pudding left. There were two pieces of turkey,two sprouts and 3 carrots, two stuffing balls and two sausages which were under cooked as pigs in blankets. The children's arrived with Yorkshire pudding, broccoli, cauliflower,carrots and green beans . When I asked where the rest of our veg was I was told we had a standard carvery. As I had complained about the service and the meals they deducted 20 percent from the bill. We had been there a number of times before Christmas and the food and service was good. This was very disappointing as it was a treat for the family.will definitely not be going back.
Really disappointing meal I ordered a steak and asked for it well done and it was burnt on the outside and really rare in the middle and swimming in blood. I returned the meal and they said I would have to wait another 15 minutes so I didn't get to eat with everyone else and didn't get an apology I was so put off by the steak I asked for the chicken in Stilton and mushroom sauce and didn't enjoy that either they had reheated the chips and then covered everything including the veg with way too much sauce which didn't taste nice at all what a waste of money I'm sick of getting bloody ripped off!!! Won't be going here again
Visited the Stonemill Warrington last night to celebrate my daughter and granddaughter birthdays, everything was perfect, the staff really looked after us they couldn't of done anymore, pleasant, happy & well mannered, They even sang 'Happy birthday' Our server was named 'Alain' he was a pleasure to speak too. Thank you to all your lovely staff & great food, reasonably priced too. Cheers. X Vegetarian options: Vegetarian food available as some of my family choose. Kid-friendliness: Children are welcome and involved, colouring sheets/crayons available plus games etc. Parking: Brilliant for parking right outside the front of the venue.
SHOCKING! We have always liked the Joseph Holt chain, but this particular branch was so disappointing. Staff were awful. Two female staff and one male staff member whom appeared to be in charge were all categorically poor and should really not be employed in this sector. Arguing with members of our party, the lady on the till didn't seem to have a clue either. I could ramble on for paragraphs but dont want to waste any more precious life minutes on this outfit, except to warn everybody to NOT dine here EVER!