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Metro Bank

  1. Southend-on-Sea
  2. Southend On Sea Bank
  3. Westcliff On Sea Bank

Reviews, get directions and contact details for Metro Bank

Metro Bank
Address: G19-G21 The 2NG, Victoria Business Centre, 208 London Rd, Southend-on-Sea SS1, UK
Phone: 020 3402 7790
State: Southend-on-Sea
City: Southend-on-Sea
Zip Code: SS1 2NG

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Brilliant opening times especially Sundays. Staff really polite & friendly ,always willing to help. The banking app is really easy to use as well I wouldn't bank with anyone else. Thanks to all that work there. Recommend 100%
The staff themselves are not to bad but always seem to American as they are with their chit chat and lack of numbers of cashier's making wait times longer than necessary. Also you are unable to set up standing orders or payments to a specific third party bank account more than once, so if I want to pay say a Barclays account with a reference number and then again with a different reference number, I have to make one payment and then go in and change the reference number and make the next payment which defeats the whole object of having standing orders and not having to worry about it. Finally if I want to cancel a payee from my payees list it appears I can only do this in branch and not on the app where you set them up. This is very poor and need to sort this out!
Went in to make an enq after the web application failed, Christopher was brilliant, friendly, explained everything, opened the account in mins and got my card there and then! Log in on line and app is easy. Met the manager who was similarly very helpful. Lovely calm spacious place even if you have to wait it's a pleasant place to watch the world go by. Staff greet you as you walk in which is a nice touch and it's doggy friendly too! Well done guys!
Ridiculous Put on waiting list and ask for waiting in the bank and 1 and hour hours later still no one service, bad customer service as the staff is not very helpful!!
So polite and helpful and opening hours are so much better than other banks. If I knew the names of them, I would say. The American lady behind the counter is so nice and they greet you at the door and make you feel very welcome. Further editing this review to say I just received a 5 star service from Katie Vincent. So helpful
Exceptional customer service a big thank you to Sophie. Very polite and helpful made setting up my new account hassle free. Both me and my dog had a great experience would definitely recommend going to metro bank. Never had any issues in all the years I’ve been with them!
Seriously on a Saturday and only one person on SERIOUSLY nothing has change loads of staff but only one person on
Katie S was an absolute delight to deal with upon my visit to the Southend branch today. I had an appointment booked to open a business account but didn't really know what i was doing. Katie guided me throughout the process, offering useful advice and fantastic service throughout. An asset to the branch and its customers. Thank you Metro, and thank you Katie.
Service is second to none, very friendly and always involves real people with real smiles. They even gave me a cup of coffee whilst we opened accounts. The young kids accounts are brilliant with big incentives for children to put a little away each month. Can't comment on how other products compare financially, but from a service point of view I wouldn't hesitate to recommend.
Definitely recommend this bank very welcoming and helpful. Staff are lovly and polite and give the best advice. Especially Kim who helped me the other day. She was so kind and understanding and very helpful. Would love to give her a shout out on a survey or somthing but don't know how
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Metro Bank map

Directions to Metro Bank with public transportation

Chichester Road 130 meters
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Southend Victoria 150 meters
Great Anglia
Victoria Station Interchange 160 meters
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Southchurch Road 170 meters
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Whitegate Road 170 meters
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