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McDonald's

  1. Matlock
  2. Matlock Food

Reviews, get directions and contact details for McDonald's

McDonald's
Address: 43 Bakewell Rd, Matlock DE4 3AU, UK
Phone: 01629 581326
State: Derbyshire
City: Matlock
Zip Code: DE4 3AU

opening times

Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 11:00 PM
Saturday: 6:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

Update Info

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Reviews
Being situated at the outskirts of a tourist town, this can be a busy place at many times of the day. Strangely, we’ve found it busier on a Sunday morning than the same time on a Saturday! The drive-thru helps to keep it a busy place on most days.nAlways difficult to review McDonald’s in terms of the food, drink and layout with them being carbon-copies of most other McD’s venues. Main points to note… pleasant staff who handle my gluten free NGCI orders well, and it’s kept clean and tidy.
This is by far the dirtiest Mcdonalds I’ve ever been to. The tables were dirty, a lot of tables still had rubbish on them, the floor looks like it hadn’t been swept or mopped for days. I asked to speak to the manager who said he should send someone out to sort it, and said he’s trying to maintain it. We finished our drinks and at no point did anyone come out to clear tables or sweep the floor, we sat outside for 10 minutes and still no one attempted to clean up!!!!! The amount of staff sat outside on breaks or in the kitchen standing around was unbelievable! The ones that were working looked like they’d rather be anywhere else than there and another we watched take an order to a customers car didn’t look very smart, shirt was untucked and his trousers were dirty! Other niggles were the machine wasn’t printing receipts and milkshakes were unavailable
Good service. Nice people working there. The guy who gave use our tray with food was very polite.
Cheeseburgers had to be remade TWICE due to the pictured SLOP they served us the first TWO times see images - but we didn’t even bother to take a picture of the worser burger ! My wife and I were only in there 20 minutes, but we heard 2 other customers having to either have their food remade or demanding refunds. Usually I would say ‘just an off night’ but looking at the recent reviews, I’m now very sceptical and shall not be returning !
Worst Macdonald's in the area! Constantly getting orders wrong, so we learnt to check the order was all there before leaving. We were reassured today that the order was all there so no need to check, only to find half the order was missing when we got home... Hey only a 12 miles round trip back to get the food we'd paid for.
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