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Reviews, get directions and contact details for Matches Fashion

Matches Fashion

About

This page give you all new types of fashion and new styles dresses
Matchesfashion is a luxury fashion retailer for men and women.

Address: 87 Marylebone High St, Marylebone, London W1U 4QU, UK
Phone: 020 7487 5400
State: Greater London
City: London
Zip Code: W1U 4QU

opening times

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
Terrible handling by manager Ksenia I ordered a pair of $800 Louboutin shoes as a Christmas gift for my sister that arrived with scratches on the soles. This was quite disappointing because the scratches were obvious and it was clear the Matches salesperson didn't care enough to inspect the product prior to shipping it all the way from London to Vancouver, Canada. Their delivery service DSL didn't complete the delivery as they had promised so I had to drive to the DSL outlet near the airport to pick up the shoes only to bring them home to find they had scratches. Manager, Ksenia got involved after learning about the situation and I'm quite appalled at her failure to rectify it. Because of the Christmas time crunch, in order for me to have them delivered to my sister before Christmas, I asked that Matches deliver an undamaged replacement pair to my sisters address directly, Christmas wrapped and with no invoices or price tags for obvious reasons. Ksenia refused to accomodate either of those requests. I have previously worked in various customer service and high end retail businesses and a simple request such as this would be a no brainer in order to rectify the situation for a customer. Needless to say I had to cancel my order and will be taking my business elsewhere. The shoes were ordered on December 3, 2017, so this should have given them plenty of time to fix the situation in time for Christmas, which they refused to do.
8 years ago (13-12-2017)
The greatest shop.
7 years ago (28-03-2018)
Excellent and helpful staff. Multiple well established luxury fashion labels. Modern fixtures make the store look amazing.
8 years ago (07-02-2017)
Very unfriendly staff , not helpful at all , good selection of clothes
8 years ago (16-06-2017)
Located on Marylebone high street, this boutique offers a truly fantastic selection of products both from the big maisons as well as more niche designers. Always welcoming and friendly staff, fashion items to please the most classic as well as the most extravagant taste, medium-high prices proportional to the quality of the available products.
10 years ago (19-04-2015)
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