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Reviews, get directions and contact details for M.G. Kerry Accident Repair Centre

M.G. Kerry Accident Repair Centre

About

This family owned and run Accident Repair Centre has been at the forefront of accident repairs in the Ipswich area for over 40 years.

Story

Our facilities, service and reputation have made us among the best bodyshops in the area. Our customer base extends from private motorists to accident management companies and many major insurance companies including CIS and AXA to name just two. We also have manufacturer approvals for Vauxhall, Kia and Hyundai
This demands strict procedures and equipment!

We understand the frustrations and inconveniences caused by having an accident and aim to accommodate our customer requests where ever possible.

Our highly trained staff are always at hand to help in a friendly and efficient way for all our customer needs.

Customer satisfaction is the most important aspect of our company and M.G. Kerry has gained a highly respected reputation for our levels of customer care and professional service.

M.G. Kerry boasts a purpose built bodyshop, fully equipped with the latest vehicle repair technology.

Having gained our PAS125 certificate in November 2009 you know that your car is good hands.

We are also very proud to have won the following awards

•Independent repairer of the year 2008
•Axa approved repairer of the year 2007
•Axa approved repairer of the year 2006
•Cis approved repairer of the year 2003
•Cis approved repairer of the year 2002

Address: 14 Leslie Rd, Ipswich IP3 9PL, UK
Phone: 01473 272400
ku.oc.yrrekgm@seiriuqne
State: Suffolk
City: Ipswich
Zip Code: IP3 9PL

opening times

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

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Reviews
Absolutely dreadful customer service. Possibly the grumpiest, rudest receptionist I've ever encountered. Car got knocked by a driver who wanted to pay me cash for the repair. I explained this to the guy fron MG Kerry and he surveyed my vehicle and said he'd be in touch with a quote within 7-10 days. After 10 days I hadn't heard so I called them. They apologised and said they'd get the guy to email me the quote later that day. By 14 days I still had no email. Contacted them again. The grumpy receptionist who I encountered on first visit just said "we've got 2 people off sick and 1 on jury service, that's why you haven't heard. She didn't apologise and just seemed annoyed to have to speak to me. She went off to investigate why I hadn't had a quote. Came back saying "it's not financially viable to repair your car" I asked why that mattered when the nice guy who hit me had cash and was willing to pay? It wasn't an insurance deal? She then told me that I'd need to pay to get my quote????!!! Whole thing demonstrated appalling customer service. Anyway, I went to the accident repair place in Martlesham. They were brilliant. Gave me an estimate instantly. The guy who hit me gave them 2.5k cash and car is booked in to be repaired with them nest week. Shame M.G kerry missed out on that dosh. AVOID MG KERRY AND HEAD TO MARTLESHAM! !
7 years ago (07-11-2017)
A fantastic Vauxhall Approved Bodyshop
8 years ago (23-03-2017)
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