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Lothian Buses Travelshop

  1. Edinburgh
  2. Edinburgh Travel Agency

Reviews, get directions and contact details for Lothian Buses Travelshop

Lothian Buses Travelshop
"Information on public transport across the Lothian network as well as advise on tickets and Ridacards"
Address: 27 Hanover St, Edinburgh EH2 2DL, UK
Phone: 0131 555 6363
State: Edinburgh
City: Edinburgh
Zip Code: EH2 2DL

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews
Nice place to be. On one side is the old town with the Edinburgh Castle and on the other side is the Princess Street. The Waverley Train Station is located just down the street. Bus tickets as well as weekly, monthly & yearly passes are available. Staff are courteous.
Honestly most helpful team based in this travel hub, amazing service and some go far for there customers to make sure they get to there destination even when its not a lothian buses transport route!
Went in to buy my annual bus pass. A very quick and easy experience. Staff lovely.
As always, a very easy and productive visit. I have been coming here for 8 years and always have great service.
Needed to make a quick bus trip up the mound in Edinburgh. Being foreigners we aren't used to the ticketing system as we don't have public transit. Bus driver was extremely rude and condescending while we were trying to pay for our tickets. Honestly I would walk or get a taxi next time rather than ride this bus and have to deal with rude drivers who seem burdened to do their job.
I visited the booking office after I realized I had left my wallet on a No 25 bus from the park and ride into Waverly steps. The young lady I spoke to was so helpful, and after making phone calls and checks found my wallet had been handed to the bus driver. I was directed to Waverly steps again to meet the same bus on its way back and after checking my details ,the driver handed me back my wallet. What excellent service in this day and age. I would like to say thanks to all involved.
The lady behind the counter was very helpful.
Very nice and helpful staff, even when there is a large rush and if you don't know your way around so well.
Best train station in Edinburgh or Scotland you might add.
It's a shame that you can only top up zone c travel cards in store bit tricky if you commute everyday during the working week, but atleast you do have Saturday to get in to top up. Just closed on Sundays. I tried to leave my email with staff to get a few questions answered about where zone B ends and zone C starts but due to policy it wasn't allowed. Bit of a shame, because the staff are very friendly and helpful but a better way to get travel questions answered might make this company's customers far happier with the service :
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