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Las Iguanas

  1. Newport
  2. Usk Bar

Reviews, get directions and contact details for Las Iguanas

Las Iguanas

About

Las Iguanas Newport is a Latin American Bar & Restaurant. We bring a taste of South America alongside delicious drinks for the ultimate experience.

Address: 75 Friars Walk Shopping Centre, Usk Plaza, Newport NP20 1DS, UK
Phone: 01633 370085
State: Newport
City: Newport
Zip Code: NP20 1DS

opening times

Monday: 10:00 AM – 11:00 PM
Tuesday: 10:00 AM – 11:00 PM
Wednesday: 10:00 AM – 11:00 PM
Thursday: 10:00 AM – 11:00 PM
Friday: 10:00 AM – 11:30 PM
Saturday: 10:00 AM – 11:30 PM
Sunday: 10:00 AM – 10:30 PM

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Reviews
Me & my family have been here on a number of occasions and has ALWAYS been happy with the service the Branch Manager is excellent and friendly. I recommend this place as the food is great and value for money.
7 years ago (08-04-2018)
Attended Las Iguanas for lunch, the restaurant was very clean and tidy. The menu was varied even for a restricted lunch menu, the food ordered by the whole party was excellent and very reasonably priced. The staff were polite and friendly, overall a very enjoyable visit and would go back again.
7 years ago (21-12-2017)
I so wanted to love this place when it opened in Friars Walk. I made it a point to be the first place I visited. First visit, took my in-laws and confidently told our guests they'd be able to order dairy free here, no problem. Waiter said "No, the burritos are already rolled." What?! I hadn't been before and I didn't want to cause a fuss so I believed him but I was confused. Isn't this what Las Iguanas are known for? My father in law also didn't want to cause a fuss so ended up eating something with cheese in, which although he isn't vegan, he doesn't like it. I asked what was available without dairy and the waiter pointed something out which could be made vegan but didn't offer me the dairy free menu, which at this point I didn't know to ask for. So first visit was a very expensive meal with two people out of four paying to eat something they didn't really want. Not to mention I was slightly embarrassed having been the one to choose the place because I believed we'd all be able to get something we liked here. I contacted head office who apologized and wanted to make amends by offering a discount to return, only 25% off. After the fact, I realised they often give this sort of discount for various promotions, it wasn't anything special, not much of a compensation at all. As I said, I really wanted to like it here so I took up the offer and on the following visit they did get everything right and we had an enjoyable evening. Great. All is forgiven, right? Wrong. The subsequent three visits they took my order where I expressly and emphatically asked for the vegan version, and each and every time my food was delivered covered in cheese. Each time, I noticed before I started eating and returned it. To be fair, they did refund me the cost of the food and replace the food, which I thought was good the first time, but got sick of having to sit and watch the rest of my party eat whilst they went off and sorted mine out. Then others had to wait for me to eat my replaced meal which, of course, came out after everyone else had finished. Spoils the whole dining out experience having to send food back every time. Each time I have fed this back to head office who have referred it to the branch manager. They say all the right things but since the service didn't improve after giving them so many chances, I was left with no choice but to stop eating here. What a shame. This branch not recommended for vegans. Or if you do have to eat here, make sure you see them press the 'vegan' button when taking your order. Apparently this is all they have to do.
7 years ago (22-12-2017)
Had pre theatre cocktails. Cocktails were tasty but a bit small for the money. Nice to be sat by the window but would not like to be perched on a stool. Service good !
8 years ago (07-10-2017)
Great service, delicious cocktails(although a bit pricey for size), good atmosphere
8 years ago (22-11-2017)
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