Jones Bootmaker

A marvellous shop with very friendly staff. I entered the shop in a somewhat curmudgeon mood and left really uplifted. And I bought some quality shoes at an great price. Would recommend both emotionally and pecuniary.

Thank you to Keira, she was so helpful and kind! Found me my first smart shoes for my 21st birthday. Don’t waste money or time shopping for smart shoes anywhere else!

Incredibly poor customer service, verging on racism as they clearer pushed our needs back and served 5 customers before us, regardless of being at the beginning of the till queue! Spoken to very dismissively. Was given no help to order from in store. Refused a refund even though presented valid receipt and card as bought in Westfield not Windsor.... Honestly disgusted with their poor behaviour and service! If I could give 0 stars I would!

I needed to check the stock on a pair of shoes before setting out on a 25 mile journey... after phoning another similar store and getting no response I phoned Windsor. I phoned twice - 3 minutes each, no answer!!! Again, why have a phone number in a store if you are not prepared to answer it? Are all so flooded with customers at this time of the morning... on a Thursday?? Very sloppy!!

Always such a great range of high quality footwear, with staff who are attentive and helpful but not pushy. Pricey but I've several pairs of Jones shoes I'm still wearing after 30+ years.

I bought a good pair of shoes for work, staff were excellent in assisting me in getting the right size. Will definately buy from Jones again

Was very patient and helpful with my selection and purchase. The lady that served me was polite and professional. The sale price helped as well. Thank you!

Great selection and tremendous value. The staff are attentive, friendly and courteous. A pleasure to shop there.

Good selection, excellent service! Recommended!

I have tried phone numbers for Reading and Windsor and they no longer exist. Please update.