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John Lewis

  1. Reading
  2. Berkshire Department Store

Reviews, get directions and contact details for John Lewis

John Lewis

Story

John Lewis Reading is Reading's premier department store, with 4 floors of the best in fashion, home and technology, plus free standard delivery* (*on orders over £30).About our refurbishment programme.

Address: Broad St, Reading RG1 2BB, UK
Phone: 0118 957 5955
State: Reading
City: Reading
Zip Code: RG1 2BB

opening times

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Lovely lunch during members week in store at John Lewis. A drop of prosecco whilst shopping makes all of the difference and the wife ended up spending north of £200 in the cosmetics and kitchenware sections... Genius concept. She bought me this Sourdough toastie and pot of tea to keep my spirits up.
Food is good; yet, not a place to relax as you have a feeling you are kicked out. The chairs are up 1 hour and 45 mins before closure.
This is quite a big John Lewis store on multiple floors and fairly diverse range of products. One of the few places in Reading you can get mens Barker shoes. John Lewis stores seem to have a vibe of their own and I like the vibe in this store. Some of the products can be on the expensive side but then they are quality products. Okay so define quality but just by look and feel and smell if fragrance you can tell the quality is good. Also, to me, good quality products always seem to be heavier. Friendly staff. Good light levels. Broad range. Toilets if you need them are upstairs in the ladies underwear section bizarrely. Oh yes and nearly forgot - they sell and stock Creed fragrances and have testers of all the ones they sell. I may have lashed on copious amounts of Green Irish Tweed the fragrance police weren’t there. Recommended.
Good shop to buy all staff and, sometime lil bit expensive, you can find clothes, cosmetics and perfumes, electronics and home staff and stationary. There is also a cafe in first floor that can offer good breakfast and lunch. There is a toilette as well and money exchange currency shop at top floor. All sale assistenza are really kind and place is tidy and clean.
Excellent customer service as you would expect for John Lewis. However, a big thank you to Simon who works in the baby department at the Reading store who went above and beyond to help me source an item that was showing online as in stock in store, but wasn’t actually there on the shop floor when I went to look. I really appreciated the time he took to help me resolve this issue and order it to a local Waitrose store instead.
Nice shopping environment with plenty of choice. Products tend to be of the higher end of the market with a lot of big name brands. It's great to have a brows round and look at some lovely items. That's not to say I've never bought anything from them, I have many times as they can be the cheapest and good customer service too.
What a lovely experience. Fresh, bright, clean store, helpful staff on hand with none of this 'do the work yourself - be your own checkout assistant' stuff. Good advice, good prices, clear information.
Called in advance to check gift wrap service was still running, was told yes, go up to top floor and they’ll wrap any and all gifts, no matter the size Lugged items to town centre only to find out they only wrap John Lewis bought items. Not made clear by website or customer service person on the phone. Charge up to £8 per gift, you’d think they’d just wrap anything.
Good store with many departments.
I would give 5 stars and all my gratitude to the staff at the home furniture department. I was searching for a new mattress and although I was confused with the numerous products out in the market, the people explained to me better than anyone else and helped me to narrow down my list. I felt that I was treated with respect and reliability and eventually I made the best choice.
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