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Reviews, get directions and contact details for Jamaica High Commission

"Regional Office of Honorary Consul"
Address: Icknield St, Birmingham B18 6QU, UK
State: West Midlands
City: Birmingham
Zip Code: B18 6QU


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Reviews
Very poor service. Application done in August 2022 and 6 months on in March 2023 I am still left waiting. The administration failed to collect the necessary documents correctly, scanning the wrong page of document which has caused delays in processing my application. Even when the correct page was sent to them they failed to collect and update the application months after. Now my application is back at the end of the queue 6 months from original application date. No accountability nor even a simple apology for their mistakes made. Very poor service indeed.
I have never been in a Government business and had such warm, friendly and professional welcome. If only there were more people like those 2 ladies. The lady at the front desk and the lady who dealt with my application are just awesome. Thank you very much for your help and kindness
I have has the pleasure of being assisted by Miss Coke on several occasions over the years. The service and professionalism of staff within the Consul is excellent. They all deserve a pay rise.
What a people nice!!! Wow Big big thanks to Miss Monica for her warm and kind hospitality and to Maxine for her diligence and help with my forms and paperwork. I came all the way from London because High Commision must be too busy to call me back. I left way more than impressed with the service, advice and dedication of all members of the team. These queens are really a credit to Jamaica big up every one of yourself. Really EXCELLENT.
I am really not happy with the service I did my application and hand it in on February 18th and it's now July 18 and I haven't received my passport. They hardly answer the phone and when I do get the it's always the same answer and that is my application has been sent to jamaica then when I call jamaica they tell me there is no application for me. Now I can't do nothing because of these people I am really upset I wish I never had to deal with this again
I want to thank Wade, Lloyd and Maxine for making the process of applying for my citizenship and passport as easy as possible for me! I had to bring my 1 year old and they were so patient with me helping me to keep him busy and entertained, They even drove me to get my photographs done. I couldn’t be more grateful.
Excellent staff, good service but long queues sometimes, ring first
Excellent customer service. Wasn't sure what to expect, but the team worked with effortless synergy. A credit to the Jamaican nation, Birmingham community and the High Commission alike. Wish every consulate in England ran this well. These queens are a jewel in our crown.
At his office, the staff are very friendly and helpful. They offer a very good service. My family and I have done all our citizenship and passports for Jamaica. I really appreciate their service. Thank you very much for your service. Please keep up the good work.
Monica Coke and her staff, including Mr.Shakespeare are gracious, professional and efficient. The place is tricky to find but the staff members are magnificent. Thank you.
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