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Reviews, get directions and contact details for Hotel ibis Carlisle

Hotel ibis Carlisle
Address: Portlands, Botchergate, Carlisle CA1 1RL, UK
Phone: 01228 518000
State: Cumbria
City: Carlisle
Zip Code: CA1 1RL


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Reviews
Booked as we needed somewhere to stay on the way back from Scotland where we could also take our dog.nnStaff were really friendly, room was clean and noise was minimal. Also parking is included so it was great to be able to stay right near the M6 and park right behind the hotel.nnWe stayed on a Friday night and our room faced out onto the street so I was worried it would be too noisy but we could not really hear anything. The window blocks most noise but there is a second screen installed as well to block further noise.nnWill definitely be using again.nnIt’s a budget hotel so don’t expect anything fancy, but it was what we needed: clean, affordable, dog friendly, near the M6, no frills.nnEdit: I forgot to add, had we had any issues the staff made me feel as if we could approach them and get them resolved.
The hotel really is just a short walk from the railway station. We were given a warm welcome and check in was easy. We came by train so didn't use the adjacent car park.nOnce we had our key-card x2 we could access the stairs and let ourselves back in late at night. Our room was clean and warm. It was to the rear so had no road traffic noise.nThe street outside is closed to traffic from 9.00pm so there should be no traffic noise anyway.nStaff were very friendly.
A good stay as usual. We stayed midweek so it was quiet at it can be noisy on the weekend due to the location of clubs and bars nearby. However, TVs were not working in all rooms due to a problem. A technician was due to arrive the day we were leaving.
Great location for a typical budget hotel. Free city centre parking is also helpful. However, we had a very uncomfortable night as the air cooling system within the hotel is currently not functioning and has not been since May 2024 according to staff meaning we were trying to sleep in a room at 26 degrees. Very very uncomfortable. This issue is not highlighted on the hotel website or prior to booking, say watch out in hot weather! Overall, I would not recommend this hotel.
Perfect for our half way one night stay before continuing on to Scotland for our holiday. The room was a good size, the hotel lounge area was a lovely space and it was a very pet friendly hotel. Staff were all lovely and extremely helpful.
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