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Hope Family Medical Centre

  1. Wrexham
  2. Flintshire Health
  3. Flintshire Hospital
  4. Flintshire Doctor

Reviews, get directions and contact details for Hope Family Medical Centre

Hope Family Medical Centre
Address: Hope Family Medical Centre/Hawarden Rd, A550, Hope, Wrexham LL12 9NL, UK
Phone: 01978 760468
State: Flintshire
City: Wrexham
Zip Code: LL12 9NL

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Staff are so lovely, really reassuring, helpful and understanding. They have been brilliant with my little boy and me. I’ve always been seen within an appropriate amount of time and although it’s obvious drs in general are rushed off their feet, I’ve never felt like an inconvenience or as though I’m wasting their time. Cannot be more thankful for our local drs surgery!
Absolutely Disgusting the way KAREN on reception speaks to patients no compassion what so ever. If she was a member of my staff she would of had the sack by now. Absolutely awful what a vile mouthed women. Moving to another medical centre where the staff are lovely.
Curious. I do not understand why there is a 6 week wait for an appointment. This is the 2nd time now. Why not a 2 week wait? The surgery always appears to be so quiet these days on the occasions I pop in to collect my prescription.
What a lovely team especially advanced nurse Carol Douglas-Jones. Extremely caring, thorough, professional & above all respectful. On every occasion I have been seen at Hope Family Centre I have always left feeling confident that whatever problem I may have had or indeed have will be handled with the utmost care.
Awful rude reception staff with no compassion whatsoever. Attitude stinks. Do not want to help and over talk. Put the phone down when I asked to speak to somebody else. Karen Shocking they are working in the trust. When I went in for the appointment the same receptionist was on the phone with another patient and She was treating them in the same manner. However, I will say any Nurse or Doctor I have ever seen have been great, understanding and compassionate. .
Always keep you waiting, 30 mins is usual, only to be rushed when you see the doctor, receptionist team seem to think they're something they're not.
Spoke to Dr Kartha this morning at 0805 after competing an online form at 0800. Excellent service.
Tried to get a simple form filled out for my work, ie I could not work without this form. I explained the urgency of this to the receptionist however she did not seem to care. Fast forward a month and I am still waiting to get this form back and I am due to move abroad in a week however this form is preventing me until I get it back. I explained the urgency to the staff and their response was ‘ sick people take priority ‘ even though I can not work with out this and they’ve had it over a month. Awful experience with staff that do not care
Having read the negative reviews on here, I tend to agree. Some receptionists are so unsympathetic and have an awful manner. Have had good experiences with both nurses and doctors when we were able to have face to face appointments, pre-covid however.
Unfortunately, do not care for their patients, receptionists are rude and do not care what you have to say or what your problem is. They are overwhelmed and can't deal with any more patients. I needed to speak to someone as a matter of urgency and was told I had to wait over the weekend until Monday because I didn't use the AskMyGP app in the morning. Shambles of a surgery.
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Hope Family Medical Centre map

Directions to Hope Family Medical Centre with public transportation

Hope Medical Centre 70 meters
29
LT7
Queensway 190 meters
29
LT7
Bridge Inn 320 meters
29
LT7
Railway Station 420 meters
27
29
LT7
Caergwrle 460 meters
Transport for Wales

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