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Homers of Quarry Bank

  1. Brierley Hill
  2. Halesowen Electronics Store
  3. Brierley Hill Electronics Store

Reviews, get directions and contact details for Homers of Quarry Bank

Address: 46-47 High St, Quarry Bank, Brierley Hill DY5 2AA, UK
Phone: 01384 564180
State: West Midlands
City: Brierley Hill
Zip Code: DY5 2AA

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info
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Reviews
If it was possible to give 0 stars I would, while my windowed mother was on her own. They came to the house twice, demanding £90 for having to be called out, which is disgusting as on their website it clearly states call out is £29 . We went back to the shop to attempt to get the money back, to which we were told that they can charge any amount they like. Avoid this place as they target vulnerable people, it is absolutely disgusting.
8 years ago (08-11-2017)
Waste of time. Dad took a DVR to them. £20 to open it up and tell my dad the hard drive is faulty. This was a lie. It wasn't faulty. Plugged in computer and was working fine. It was the box that was faulty. Got a new one and using this HDD works fine. They didn't even reconnect the cables they disconnected. Would not recommend.
8 years ago (07-07-2017)
Thought the other reviews were misleading but I was wrong. Don't give you their terms and conditions when ordering parts then proceed to lead you on when attempting to return an item. Patronising, condescending and at times quite offensive, I would strongly recommend taking notice of the other reviews and taking your business elsewhere.
8 years ago (16-09-2017)
I don't normally write reviews but the service I have had from Homers has been so poor, I feel compelled to! FOUR visits to repair a vacuum cleaner. Initially it was a motor issue but the next three were due to the same fault re-occuring every time. The repair was done under a Panasonic guarantee. I was patient and accepted the confused look and the "they are usually so reliable" comments I got each visit. Once the 4th repair did not work, I was told it was best to go back to Panasonic as it was not repairable. We did and Panasonic contacted Homers only to the told the fault was due to poor maintenance. The fault is the on/off the switch barely works and it cuts out when you put it upright. Clearly, the repair has been repeatedly botched and to get out of a tricky situation, Homer then decided to simply it is down to faulty maintenance. Shockingly bad service and clearly incompetent. To top it all off when I called he initially denied saying it was a maintenance issue but when pressed on the issue changed his mind half way through (along with inferring I was an idiot). Poor, poor poor! I have made a video to send to Panasonic showing that it is an internal connection issue and will also be making a complaint both to Panasonic and the company they use to contract out the repairs as using Homers is doing both a disservice. My advice is stay well away. ** after a long battle with Panasonic, they did eventually agree to have the cleaner looked at by another repairer who quickly found that fault to be due to the switch being re-fitted incorrectly by Homer. The 2nd repairer had it up and working fine within the hour.
10 years ago (29-12-2015)
Terrible customer service, they never return your call and often rude they are renting and selling second hand goods at the price of buying brand new. there are cheaper and better electrical rental shops
13 years ago (12-04-2013)
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