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Homebase

  1. Birmingham
  2. Sutton Coldfield Store

Reviews, get directions and contact details for Homebase

Homebase
Address: 75 Chester Rd, Sutton Coldfield, Birmingham B73 5BA, UK
Phone: 0345 640 7214
State: West Midlands
City: Birmingham
Zip Code: B73 5BA

opening times

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
This store needs to teach it's staff customer service . Can never find anyone to assist you. If you do,they either have no knowledge or just don't care. Only use this store because I can usually get what I need in stock. Learnt not to try to find help or need any help. All staff in my experience are very miserable and quite rude. Actually, was confronted by a member of staff,when she THOUGHT I had tutted at her whilst she was actually helping another customer. (I hadn't tutted at her,but she needed it). Young manager IS quite a pleasant person. Otherwise, terrible place for staff and customers service. Only reason for 2 stars, store is because the store is clean and tidy.
8 years ago (02-05-2018)
Friendly staff and good customer service. Argos located within the store and a small but good range of stuff.
8 years ago (10-02-2018)
Excellent standard of customer service. The staff couldn't have been any more helpful.
9 years ago (29-12-2017)
Just getting to it is hard with the traffic issues. Some decent prices but it's like going back to the 70s of tat piled high, sold cheap, handwritten prices that fall off, others not priced at all. The tills are haphazard with few staff. And the toilets are like something out of a 1950s transport cafe. But there is the occasional good buy. Needs refresh. Urgently.
9 years ago (25-10-2017)
Check prices before you get to till. As till prices are over what the ticket prices say. At till I linked at what we were being charged for some seeds that had been reduced to £1 each packet but the till priced up as £1.72. I questioned this and the till operator just said OK I will take them off bill, not OK I will get them checked. After returning home I checked all the items bought and all but 2 items we had been overcharged on. Need to get this sorted. Noticed a lot of shops doing this lately. Will have to start adding up bill before getting to till or marking prices on a piece of paper to check each item as it goes through the checkout. Homebase need to check till prices against sale prices. You must make a pretty penny overcharging.
9 years ago (28-08-2017)
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