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Hitchin Swimming Centre

  2. Stevenage Gym

Reviews, get directions and contact details for Hitchin Swimming Centre

Hitchin Swimming Centre

About

Family Swimming Centre

Story

General Opening Hours

Indoor Pool:

Mon - Fri 6.30 - 10pm
...
Sat - Sun 7am - 6pm

Wednesday Evenings:
8pm - 10pm - Ladies Only

Thursday Evenings:
8pm - 10pm - Adults Only

Outdoor Pool:

Mon - Sun 8am - 6.30pm
Sat - Sun 8am - 6pm

Closes September 4th 2016

Address: Fishponds Rd, Hitchin SG5 1HA, UK
Phone: 01462 441646
[email protected]
State: Hertfordshire
Zip Code: SG5 1HA

Update Info

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Reviews
Cold in toddler pool but otherwise good. I was told it had been warmer last Saturday so I worry the heating system is not powerful enough. This is a shame as I tried it over Letchworth for the reputation of being warmer.nnThe changing facilities for families are spacious. There is quite a lot but on exit we had to wait for one to be free, perhaps as it's a Saturday. Showers were mixed temperature.
Called up to check opening times as we live out of area to be told open all day. Drove over 1pm, parked, paid parking to be told open at 4pm.nHow hard can it be tonA. Inform your staff who can accurately inform customers andnB. Update festive opening times and sessions on the website.
While it’s a lovely lido, I'm going to have to give it one star as there is no excuse for shutting the lido at 6pm, which means people will start being harassed to get out at about 5:50pm this by the way is in no way reflected on their website or Google page, which say they close at 10:00pm. On a Friday afternoon with 30 degrees, this just doesn’t make any sense, sorry. More reasonable working hours, like until 8pm at least in the summer, would make this place more accessible.
Fantastic early morning summer solstice swim today. Thank you to all the staff for getting up so early so we could have this great experience in the Lido as the sun came up. The hot coffee and pastry were very welcome too.
Bit of a shambles tbh. Not been in a while and decided to go yesterday for the bank holiday Monday. Booked prior to going. On arrival it took us about 30 minutes trying to find a car parking space as it was rammed. Also the overflow car park near the football ground was full. Such a tiny car park and annoyingly if it wasn’t for it being a bank holiday they charge. Personally if your paying to swim don’t think you should then have to pay to park. Finally parked and walked round to entrance to find a massive queue. Which I found odd as we was booked in for our session at 2 and this was 2:15 ish. Found it odd as the pool was RAMMED. With such a big queue and also the pool being rammed and it’s booked session times I can only assume their was people still staying from the morning session or it’s just not managed as the morning session finishes at 1:30 so was surprised to see it so full with it being only 15 mins into the afternoon session and such a big queue to enter? Didn’t make sense to me. Their was a employee managing the queue and asked if we prior booked and I said yes so he said you got to wait in this queue, and didn’t think much else of it. Got closer and I noticed a family gathering to the left hand side doors and they was clearly meeting people. Once we got in to the door theres another employee wanting to see your booking and allowing you to enter. We didn’t have any email booking as I had rang and made the booking over the phone so he was like oh you need to go to the reception then to the left. So there was no point in us waiting in that queue that whole time at all. Once at the reception the family who was gathering at the start had basically pushed their way in. The worker behind the desk was basically having a go at them saying they should’ve waited in the queue but still allowed them to take payment and go through. Why not make them go back in the queue and wait like everyone else?? Next time I will just go to the reception doors as the online booking makes it slower. Like I said once in the pool it was rammed and I mean rammed like over capacity rammed it felt. Some parents just let their kids do as they please and I mean young kids and the life guards had to keep telling kids off. At one point there was a like 4 year old with a baby/toddler smaller than him in the pool alone with no parents in sight. I mean the lifeguards where on the ball and spotted this. I had a kid dive straight into my head and basically head butted me and bent my glasses, and then we was told to get out of the smaller outdoor pool as a kid took a poo in it. It was a mess. The bigger outdoor pool was packed and had two lanes for swimming in it with only a hand full of people using the lanes. Why on a bank holiday block half the pool off with lanes. They should’ve been taken down. We had enough and decided to go into the indoor pool as it was dead and so much calmer. I will be back but it was a shambles
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