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Highfield House

  1. Northampton
  2. Northamptonshire Doctor

Reviews, get directions and contact details for Highfield House

Address: Northampton NN1 5BW, UK
State: Northamptonshire
City: Northampton
Zip Code: NN1 5BW

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Reviews
I took my mother here this evening to have some stitches removed as her GP couldn't meet the 7 day instruction to have them out gave her 13 day later appt We found it tricky to find the front door to enter as it was dark 6.45pm appt We were directed by a kind Dr about to start his shift. Anna called Mum to her spotless surgery and thankfully I was allowed to join them. Anna was a 5* nurse and so kind, reasuring that the wound was good and chatted away whilst she removed the stitches. Great distraction for mum. We would much prefer to attend this centre in the evening than have to wait for an appointment at a stretched GP practice. Well done everyone, especially Anna.
Thank you HCC. Wonderful! Especially now. Physio both here and Weston Favell.
I was referred to the Physio at the start of 2017 for shoulder pain by my Doctors. I had fantastic one-to-one sessions with Dakshika where we tried to resolve my problems with exercises. I had numerous followup appointments to check my progress and after trying injections I had a period where I was pain-free, only for it to come back again a few months later. I got back in to see Dakshika, where she then referred me to a consultant to discuss my options, which resulted in my having an operation in December 2018. I was straight back in with the physio within the week and have had weekly sessions since... They have been extremely thorough and helpful with my progress. I write this because my mum lives in Southampton and had a similar operation 2 years ago and she didn't have ANY physio given/offered! I think our Northampton NHS gets slated, but I have nothing but praise for these guys. Thank you so much :
They never answer there telephones. The number listed on Google puts you through to someone else. But even if they do transfer you to the right number it then gives you 2 options. Option 1 will just ring and ring with an automated message saying you are waiting for an operator, which after 3 different 30 min attempts I gave up on. The other option puts you through to an answer phone that says not to leave any message as it is not currently being monitored due to Covid. Thus is rather poor as remote answer phones have been around a long time and Covid has been for about 1 1/2 years now. So something should have been sorted by now. This telephone number is also used if you wish to change any appointments or rearrange. But obviously if you can't get through it is not able to be done.
I was referred to the physiotherapy department following a shoulder injury. It has been a long journey back to a normal shoulder range but the care and support I have received from both John and Dakshika cannot be faulted.
Went for my sons first physio for his back and was very impressed. Nice staff and gave him good exercises to help him. Clean place and we'll organized.
Very happy with both staff and treatment... went on a Saturday waited 5 minutes and was seen by a lovely nurse who redressed my foot bandages and asked me about pain relief n did a wonderful job did not feel rushed and was treated nicely, efficiently and felt really looked after actually xx well done x
Barely anyone in out of hours but waiting 30 + mins between 1 patient leaving to seeing another. Absalute joke. Not even a busy night and had to wait hours after appointment time with an autistic child in pain late at night.
disgusting customer service.lady on the phone thought i was on hold whilst she was saying disrespectful things about me. i told her i could hear and then she put the phone down
Excellent staff at Physiotherapy but the car park is a NIGHTMARE, regularly the barier breaks and people just use it as a free car park for the hospital, making it impossible for physio patients to park there.
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Highfield House map

Directions to Highfield House with public transportation

General Hospital 130 meters
12
12A
4
5
51
9B
VH1
Billing Rd. Alfred St 190 meters
5
Cliftonville 250 meters
12
4
5
51
9B
VH1
Cliftonville Middle School 260 meters
12
12A
51
9B
VH1
X4
St Andrews Hospital 430 meters
5

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