Hertz - Derby COSTCO

Reviews, get directions and contact details for Hertz - Derby COSTCO

Address: Wyvern Way, Derby DE21 6NZ, UK

Website

State: Derby

City: Derby

Zip Code: DE21 6NZ

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Closed

Update Info

related searches: hertz uk, hertz cars, hertz van hire, hertz europe, hertz 24/7, hertz connect, hertz costco discount, hertz now

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Reviews

DO NOT HIRE ANYTHING FROM THIS COMPANY - hired a van for 3 hours to help a friend move house, when we went to collect the van it wasn't there, we waited around and received a text saying there was another van for us. Not too bad so far When attempting to return the vehicle the Costco gates were locked, even though Hertz wanted us to return the van there at that time. I was stuck outside for over an hour trying to contact them, but no reply.. this whole time I am getting charged for being late and stressing about where I am going to put the van.. I drove it home in the end and got in touch the next day.. the response from them wasn't good enough, poor service. Wont be hiring again.

I hired the van for a quick job. When I got in the van, I could not find the fuel card as stipulated in their T&C. I contacted them straight away and I was I formed to go ahead with my hire and top up fuel using my own money. When I tried to top up fuel, I could not locate the fuel key so I assumed you have to use the fuel card. I then decided to return the van in time and settled the bill straight away that day which included fuel usage. Three weeks down the line, I had an invoice for £50, for not topping up the fuel. When I asked why, they said it's their T&C and I should have used my own money to make sure the fuel was at 1/4 tank. They did not even acknowledge that the fuel card was missing and apologise but all they wanted is impose a penalty of £50....daylight robbery

We borrowed a van and when it came time to return we tried to add fuel but the fuel card got rejected as it was at its max limit already so we’ve had to pay. Not happy- would not recommend!

Was in need of a Van for moving process. Setting up an account was really easy. Collecting the Van was fine and easy to locate in Costco car park. It was clean, and tidy and big enough to fit all our large furniture. Excellent price and great customer service.

Hired a car. Car had a manufacturers fault and had to be towed away by the AA. Hertz refused to give us any refund whatsoever for the time without their hire car, and wouldn't give a replacement car until over 24 hours later. Terrible service. I'll never use them again.

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Directions to Hertz - Derby COSTCO with public transportation

Wyvern Sainsburys 160 meters

Wyvern

Wyvernside 410 meters

Wyvern

Donegal Walk 470 meters

Stephensons Way 480 meters

Wyvern

The Wyvern 500 meters

Wyvern

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Hertz - Derby COSTCO

Reviews, get directions and contact details for Hertz - Derby COSTCO

opening times

Directions to Hertz - Derby COSTCO with public transportation

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