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Helgi's

  1. Kirkwall
  2. Kirkwall Food

Reviews, get directions and contact details for Helgi's

Helgi's
Address: 14 Harbour St, Kirkwall KW15 1LE, UK
Phone: 01856 879293
State: Orkney
City: Kirkwall
Zip Code: KW15 1LE

opening times

Monday: 12:00 – 9:00 PM
Tuesday: 12:00 – 9:00 PM
Wednesday: 12:00 – 9:00 PM
Thursday: 12:00 – 9:00 PM
Friday: 12:00 – 9:00 PM
Saturday: 12:00 – 9:00 PM
Sunday: 12:30 – 9:00 PM

Update Info

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Reviews
Lovely, homey feeling right next to the water. We were introduced to the pub/restaurant by our friends who are locals and greatly enjoyed our time here.nnLots of great options for vegetarians like my wife and friends, as well as great options for carnivores like myself. The Old man of Hoy burger was lovely, if a little tall for my mouth. The staff was very friendly and welcoming.nnDo yourself a favor if you're in Kirkwall and give it a try!
Visiting relatives on the island and stopped her for a pub dinner one night. Lovely cozy atmosphere with good service. Friendly server. Nice pub food partner and I had the Old Man of Hoy burger with Haggis and the lasagna with chips and good pints of Tenants. Clean restaurant and bathroom.
We had a nice dinner at Helgi's. It may be for the tourists, but I couldn't resist ordering the Highland Chicken. The haggis stuffing complemented the chicken nicely, but the potato base was the standout feature. Fabulous flavour and texture. I didn't love the decor, but it's all a matter of taste. They have a pretty good selection of non alcoholic drinks - better than almost anywhere I've been to, so deserve much credit for that.
The only saving grace of this place is the cosy atmosphere and the fantastic serving staff - the woman and her son who served our drinks and took our order were lovely and personable and clearly excel at their jobs. Unfortunately, that is where the excellence ends. You would think that a full booked and busy restaurant on the popular harbour front area of Kirkwall, one of the biggest towns in Orkney, would be a sure thing. Guess again. “Creamy mushroom & spinach pasta” turned out to be flavourless, nearly ice cold, soggy penne pasta with barely seasoned macerated mushrooms and spinach slopped on top. The portion size was adequate, though slightly underwhelming, and the small bowl did nothing to add to the presentation. The “chipotle tofu salad” sounded tasty and original but turned out to be lightly fried, completely flavourless cubes of tofu white in the middle, so no marination occurred, and that’s all it takes to make tofu taste good! tossed on top of a handful of salad leaves. The katsu mayo was nice though. The starter of “risotto balls” was actually really tasty, but with three balls presented over a spoonful of salad, you would expect quality as opposed to quantity!. Generally speaking, when you see small portion sizes you would expect qualify and superior flavour, to make up for the lack of quantity! Neither quality or quantity were present in this meal. I want to reiterate that the serving staff are amazing, and the young lad handled our complaint like a pro politely and with grace, but apparently “cold and flavourless” didn’t warrant a free meal or even a discount, because we had touched our food - this was the excuse of the kitchen staff anyway. I’m not sure how a customer is supposed to know they’re disappointed in the flavour, temperature, and consistency of their food without trying it!? Eventually the server came back to say we could have a free desert or our drinks could be comped. That’s better. Not wanting to try any more of their food, we opted for comped drinks and made a hasty exit.nnDO NOT EAT HERE. Just buy drinks, especially the “Harbourside Gin” cocktail, and tip your servers! That is all. Goodnight.
Had to wait an hour for our food to arrive, even had to confirm inbetween what we ordered. Had to ask for a glass of tap water TWICE and then go to the bar again to get it. The waiters were lovely guys but it seems their service is inefficient. Heard other tables around me get wrong orders or get information about non available food halfway through their stay. Food was decent, but a bit basic. My mom ordered a chipotle tofu salad, which was literally salad leaves, chipotle sauce and some tofu chunks. We would have made it better at home. The bar itself looks lovely and feels cozy, but the service needs to improve. Long waiting times and wrong orders. Also the kitchen for lunch closes at 2:30 PM?!
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