facebooktwitterpinterest
mobil menu

Helgi's

  1. Kirkwall
  2. Kirkwall Food

Reviews, get directions and contact details for Helgi's

Helgi's
Address: 14 Harbour St, Kirkwall KW15 1LE, UK
Phone: 01856 879293
State: Orkney
City: Kirkwall
Zip Code: KW15 1LE

opening times

Monday: 12:00 – 9:00 PM
Tuesday: 12:00 – 9:00 PM
Wednesday: 12:00 – 9:00 PM
Thursday: 12:00 – 9:00 PM
Friday: 12:00 – 9:00 PM
Saturday: 12:00 – 9:00 PM
Sunday: 12:30 – 9:00 PM

Update Info

related searches: Restaurants Kirkwall, Hotels Kirkwall, The Storehouse Kirkwall, The Reel Kirkwall, Kirkwall Tripadvisor, Luxury accommodation Kirkwall, St Ola Hotel, Kirkwall Hotel Restaurant
Similar places near
Harbour Fry Harbour Fry 52 meters I had one night in Kirkwall whilst I waited for my return flight and was recommended ...
Dil Se Dil Se 61 meters . Working in Orkney at the moment . I am a curry connoisseur . Got a takeaway. Brilli...
Restaurant at the Albert Hotel Restaurant at the Albert Hotel 61 meters The Neuk restaurant served great food, waiting staff were very considerate and friend...
Bothy Bar Bothy Bar 76 meters Good beer/whisky, great live music, but bar staff were very rude, unfriendly and shou...
The Shore The Shore 79 meters Spotlessly clean and a beautiful restaurant, the chef even wrote out and gave a me hi...
Busters Diner Busters Diner 104 meters Was in 28/3/18 loved our meals place is lovely and cosy and great prices xx
cafelolz@21 cafelolz@21 132 meters Scones were delicious, the place is cozy and comfy. Staff were lovely and welcoming. ...
Trenabies Cafe Bistro Trenabies Cafe Bistro 139 meters Lovely staff. Very accommodating to all requests. Excellent coffee and homemade cakes...
The Strynd Tea Room The Strynd Tea Room 271 meters Very nice small family run tea room. Very good coffee and tea, well tasting and fresh...
Judith Glue Judith Glue 345 meters We arrived on a Sunday and the restaurant was quiet, our table had the previous custo...
Indian garden kirkwall Indian garden kirkwall 378 meters We had a very good meal here - good value and tasty. Most of the poor reviews seem to...
Willows Takeaway Willows Takeaway 458 meters Such a great range of takeaway food, absolute life saver on a night out (or when I ca...
Lucano Lucano 485 meters I was delighted to find authentic Italian cuisine in Orkney! The food is delicious, ...
Empire Chinese Restaurant Empire Chinese Restaurant 503 meters Very clean & attentive ' food was well prepared as a non local I would recommend !
Happy Haddock Happy Haddock 591 meters Oh dear, up on holiday all week and thought we would have a chippy treat on our last ...
West End Hotel West End Hotel 721 meters Was good when Robert and Giffie owned it. The new owners/management are appalling. Tr...
Jollys of Orkney Jollys of Orkney 981 meters Orcadians are some of the best producers of quality food in the world. jollys are no ...
The Foveran The Foveran 4 km Wonderful 'restaurant with rooms' Ideally placed for touring Orkney. Rooms were not v...
Reviews
Local to Orkney but never been to Helgi's. Booked lunch for a Birthday, on the specials board was a seafood platter, £16.95. Arrived with bite size 2 pieces of fish, mackerel and salmon and some white crab in the middle. This was on a small plate, not a platter, complained before eaten and asked to change, was told no I'd still have to pay for it. Even the waiter agreed it should be a starter and not on a small plate. Was also told no one had complained before, although there's another review the same on here. Not interested in complaint and no resolution or change. Won't be back.nFeedback, thanks for the reply, the fact it was complained about before eaten, also wasn't mentioned it was a starter when complained or on the board, advertised as a platter and a special..and told I'd have to pay for it isn't good customer service at all.nWas only brought up as the server said it should really be a starter.. There's no way I'd be paying that amount for a starter and should have been mentioned at the time. Also was told it hadn't been complained about before, yet, on trip advisor there's many saying the same. Sorry but it should have been taken off the bill.
Very popular pub! Had to have dinner at 5pm to get a spot. Great atmosphere and friendly service. Simple meals, but tasted great. Also great cocktails. Highly recommended if visiting Orkney, but make sure you book!
They hve got good vegeterian options. I enjoyed the food. Local beers! Plus is place is open till late compared to the small town of Kirkwall.nAnd location is so reachable just in front of the docks with a nearby parking place.
We wanted to try this place for a couple of days now and the burger is really quite nice. The bath lady was super helpful, and we loved chatting with her about the local hot spots.
I will prefix this review by saying we try hard to always give good reviews or none at all…but this is an exception. I really wanted to give Helgi’s a 5-star review after the good reviews I had seen elsewhere. But…..service was patchy, at best, and food was good but not great pub fare. The staff - three for bar and tables seemed overwhelmed and running around. yet customers waiting and waiting. This place is not big, so it’s not customer numbers. Watching them for awhile and we had a LOT of wait time, we worked out they didn’t seem to have a proper system; all staff were doing bar, drinks, orders, serving, clearing, admin and bills. They need to have one person just on bar and drinks and one looking after the 5 downstairs tables and one on the upstairs tables. When we arrived, the more junior waitress/bar person - who was very friendly - completely ignored us after pointing out our reserved table. Serving others that arrived after us. Then disappearing upstairs…We eventually ordered drinks and meals from another staff member who came to do drinks at the bar. Food came fairly promptly. When we were ready to leave and asked for the bill, the more junior waitress/bar person said sure, will get it for you now. Then proceeded to do other jobs and disappear again. We again went to the bar to ask for/pay bill. Senior staffer apologised saying it had got busy. No it hadn’t, your place wasn’t full there were empty reserved tables, you just didn’t have a good system. If you did, you could have processed our table a lot quicker - aka normal service levels - and catered for the other people that came and went, giving up on being served at the bar. If I was the owner of this place I’d be annoyed about the below oar service and lost business we witnessed.
Comment on this business

Helgi's map

to add Helgi's map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0036 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy